Contact UKG Dimensions Support
Company Name: Kronos Incorporated
About: The UKG Dimensions™ mobile app is built to help you connect to work right from
your phone, wherever you are, night or day. Its powerful capabilities allow you
to effortlessly bring your best to work and enjoy life bringing the balance you
need.
UKG Dimensions Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with UKG Dimensions. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact UKG Dimensions. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Privacy & Terms:
https://community.kronos.com/s/wfd-mobile
Read 40 Customer Service Reviews 😭😔💔
Hi, I’ve downloaded the app for work but it continues to say authentication failed. I have reset my password so many times. Deleted the app. Still not working. Thank you Kellee
I Need help to logging in bc i need to check my time for clocking in
My App is not updating.Please help
Apparently, I entered an incorrect password too many times and am now locked out. I have contacted my office manager who would take care of this and it doesn't sound like she knows what to do. I have sent two emails to the UKG Dimensions email that was provided and never get anyone to respond. I need to enter my PTO before the pay period ends. Very frustrated...
How to reset expired password with security questions
Bruhhh, I just recently joined a part time job and my manager told me to click on “forgot password” to reset the password and I’ve been doing that for like the whole day and it keeps saying that it’s sent to my email address but I DID NOT GET ANYTHING AT ALL!! This app is frustrating the hell out of me! Get this bug fixed please!
Hello Team from UKG I have a problem to login on into my work kronos and also I have a trouble to login on to my work email so it's any way I can change my work email to my personal private email I appreciate if you help me thanks have a wonderful weekend.
Try to log in to UKG Dimension, peoplesoft# and password, won’t let me in!
I would like to know the tenant url for food lion because I restarted my phone and when I cut it back on it deleted the ukg dimensions app and I need it for work because I work at food lion and I need to know my schedule
I could log in fine before and now all of a sudden its saying "authentication failed" and no matter how much I change my password it wont let me in. please help fix this I just had my roster posted and I can't see it!
How do I install my new adress on it
I can't log into my account
Says I need to change password that expired but won't send link to my email address.
Cant clock in, says employer needs my location. Location is allowed on phone been here 2yrs no problem.
This app is so bad it never works you have to change your password like 20 times before getting let in and it happens everytime I try to sign in to check my schedule like is this app even Authorized
When I load the app I get nothing but a blank page. I can't clock in, check my schedule, anything!
UKG stopped accepting my login info for no reason. It keeps coming up with a message stating it is the wrong login info when I know it is correct. What could be causing this to be happening?
it keeps loading all through whenever I try to login from my iphone.
Ukg dimensions will not recognize my location at work when i try to clock in or out
Constantly get error messages when trying to login, would like to upload a screenshot of the error message , company is Communicare and HR doesn’t know how to help thanks
I keep getting its the wrong password, but I know its not wrong
I tried to change my password before it expired but it failed to let me.. so now i try to log in and it says password expired to go to "forgot password" i do this and fill out the info but it tells me authentication failed, every time! I have also tried it after i did the update as well
I can't reset my password and I never got a email back Thank you
Unable to reset as I can't remember my password. What should I do now?
I get error message saying password expired reset password but it won't let me reset it because when i click the link in the email it sends me i get another error saying token snapshot expired. Please help me because this is only way to get schedule for my job every week
Need to reset my password Food lion s0619em@redacted
I have iPhone 11 Pro Max and I haven’t been able to login in months
I cannot reset my password it keeps saying authentication fail and I need to check my roster as I’m working tomorrow
Since my employer decided to use this applications we the employees have been getting all kind the problems since difficulties to log in untill don't get our earnings because it says page error. This is getting annoyed. We are thinking to talk to our employee if this app do not get better.
I can’t log into my account, I need to reset my password but it says they are unable to find my account please help.
I still can't login into my wf account. There no way to reset my password from my phone. Very frustrating. How I'm i suppose to check my work schedule if this app never works right. Please help?
Won’t let me punch in or out!
Will not let me log in keep saying not connected to email.
I’ve just spent an hour trying to log in , reset my password time after time and still can’t log in
I keep getting authentication failed i cant set my app up
I cant log in. On my phone or i pad
I can't remember my original password to reset my new password.
Doesn’t make sense!
by Praetorian2000
Kronos is not consistent across platforms. It acts one way on the desktop, a different way on my tablet, and currently on my phone it doesn’t work. And even within one platform, how it works or functions isn’t always the same. One moment I have to log in one way and then another moment I have to log in a different way. Why it even logs me out to begin with I don’t know why. In a 3-week period I have had more problems and issues with clocking in and out than I have ever had. Several days in a row I clocked in late because the app wasn’t working properly on the phone. It took me that many days to realize I need to stop using the app on the phone and use it on the tablet. And just when I thought the app on the phone was fixed, I was wrong and of course I clocked out late because I then had to search through my bag for my tablet. Over 35 years of working and I NEVER had problems with my time sheet until we started using Kronos. And my co-workers are having similar issues.
Bad software, worse app
by Camtw11
Quite frankly, all of the 5 star reviews must be from bots and not real people. The app is not user friendly, neither is the desktop version either. You can’t stay signed in to the app, therefore you can’t get notifications if your schedule changes/is posted, if employees put in time of requests, or for anything really. Currently, there is a bug on the iPhone app where as soon as you log in you just get a blue screen. I deleted and reinstalled the app only for it to work for about 2 hours before going back to a blue screen. Trying to edit or add any shifts (especially if they have to be transferred to another location) is a lengthy process for no reason, and half the time the transfer doesn’t save so you have to do it 4-5 times to keep it up. Overall, a subpar software and worse app.
I don’t like it
by Porjaie
I’m the associate of the store 🍖🦁 using this apps for receive the schedule. The reasons that I don’t like are
- Most of associate is below standard technology’s knowledge and they always has a question about their schedule and how do they look thought to the apps.
- User Experience (UX) and User interface (UI) design is not friendly. The major using this apps is checking the schedule. When we open the apps we’re expect to see that button obviously and easier to understand. I understand that we get use to with how we get the schedule before but if you wanna chance you should do it better.
- It’s soooooo difficult to make a schedule on the phone. have you ever try before? When we make a schedule we can see just one row and not able to rotate the phone to see more row of schedule. You need to improve the point so bad and others point as well
I’m not try to be over claim your app. I’m the end user that hv to deal with this app from now on and I don’t want to get frustrate every time I use.
I believe you try to create the apps to help HR and associate. I’m really appreciate for your Idea. And I will look forward to see the better app as well. Thank you ;)
Have a Problem with UKG Dimensions? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of UKG Dimensions to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a UKG Dimensions customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using UKG Dimensions.
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