Phantasialand app not working? crashes or has problems?

Phantasialand Status

Last Updated on 2024-11-15 by Phantasialand Schmidt-Löffelhardt GmbH & Co. KG

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22 User reports:
App has problems

User reports 22

⚠️ Most reported problems ⚠️

Crashes

54.5%

Not working

45.5%

problems reported in the last 24 hours

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Common Phantasialand Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Phantasialand app on iOS and Android devices. Solve all Phantasialand app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Phantasialand iPhone Issues and Solutions

Phantasialand iOS app crashes, not working, errors
Phantasialand iOS app network issues
Phantasialand on iOS has black/white screen

Phantasialand Android App Issues and Solutions

Phantasialand has errors/crashing/not working
Phantasialand server network connectivity issues
Phantasialand has black screen

Phantasialand iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Phantasialand app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Phantasialand app crashes or not working on Iphone (iOS):

Close and restart the Phantasialand app on iPhone
Update Phantasialand app to the Latest Version for iOS
Uninstall and reinstall Phantasialand iPhone app
Update your iPhone to the latest iOS version

Fix Phantasialand on iPhone unable to connect to server/internet connection issues::

To resolve Phantasialand network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Phantasialand black/white screen (blank screen) on iPhone:

Follow the Phantasialand iOS app troubleshooting guide Here →

Phantasialand Android App Issues and Solutions

Fix Phantasialand not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Phantasialand app issues:

Force Stop the Phantasialand App
1. On android, goto "Settings" » click Phantasialand app. » click "Force Stop".

Update Phantasialand to the latest version on PlayStore

Clear Phantasialand App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Phantasialand app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Phantasialand.

Fix Phantasialand unable to contact server/ Phantasialand internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Phantasialand » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Phantasialand » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Phantasialand on android.

Solve Phantasialand black/white screens issue on Android:

Follow the Phantasialand android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Phantasialand Schmidt-Löffelhardt GmbH & Co. KG, developers of Phantasialand.

About this app

No matter if you are travelling with children, looking for the absolute adrenaline kick or want to experience thrilling shows: The this app app is your uncomplicated interactive companion! - Use the interactive map for your very own personal experience, keep track and find the shortest route to your favourite attractions. - Find out the current waiting times and get notified when the queue of your favourite attraction shrunk. - Experience every highlight! The this app app reminds you of show times and the Meet & Greet times of our dragons. - Get to know the background of our attractions, shows and hotels on this app TV. - Find out about the two unique themed hotels Matamba and Ling Bao. - Find out everything about the top-class gastronomy in our park and hotel restaurants. - Discover Fantissima - Germany's most successful dinner show! - Stay up to date! Plan your visit from home and quickly find your personal highlights in the park. Here you can find out everything about current offers, prices and opening hours. Discover YOUR this app!