payit901 Reviews

payit901 Reviews

Published by on 2025-02-03

🏷️ About: Introducing a faster, easier way to pay for all your Shelby County property taxes. With payit901, residents can enroll for property tax eBills, monitor account status, set up one-time payments, schedule future payments, and receive reminders when a new statement or bill is made available.


Overall Customer Experience 😎


🫥 Neutral
50.0%

🤬 Negative experience
30.4%

😎 Positive experience
19.6%

~ from Justuseapp.com NLP analysis of 23 combined software reviews.

Is payit901 Safe?
payit901 appears generally safe, but use with caution.
39.1/100

  Safety Analysis »»

Is payit901 Legit?
payit901 appears legitimate, though exercise caution.
139.1/100



Read 11 Customer Service Reviews 😠💢

3.2 out of 5
Worst Application Ever

I tried to pay the taxes for over 50 properties, even if i linked one by one, when im doing by companies( we have 7 different companies) doesn't shows the real number of properties, even after i linked... i spent over 3 hours just paying - and today another 3 hours and the same thing, there is no way that i can pay online the other 8 or 9 properties left... I spoke with someone in customer service and he didn't even know what i was talking about... the solution was simply “just mail us a check with the payment- so simple and easy” REALLY ????

Just mail a check!

Faster and cheaper to just go old school and snail mail a check. The “processing fee” for this thing is ridiculous. Go buy a stamp and mail it.

This app seems like a ripoff to create late payments

This is the worst update.

Typical

Naturally, an app made by local, or any gov’t for that matter, to “help” you pay property tax can’t find my property. Can’t say I was surprised.

G Tupper

Registered app tried to locate docs using parcel #(failed) address (failed) then name (failed) - convulsion APP FAIL

Poor Design

When I created my account, I went through the goofy chat bot dialogue and enrolled my properties. Weeks later when I logged on to make a payment, rather than display a list of the properties that I had previously enrolled (with amount and date due for each, for county and city), it made me go through the goofy chat bot dialogue and look them up again.

After making a payment for the one property, I expected to have a chance to look up the others and at least view the balance, maybe make another payment, but it says I’m all caught up on bills (wrong!) and allows only two actions—link or unlink a property.

Two stars instead of one because I was in fact able to make some of my payments. However, the design is abysmal. I don’t want to spend my time talking to a bot, or doing the same lookups over and over. I want to see a complete and concise summary, and then take whatever actions I deem necessary.

Works great…sometimes

Have been able to pay quickly up til last year. Now it shows a blank screen after asking for my address, right at the end before I submit to pay.

North Memphis resident

I first use payit901 in 2018, which I have little frustration. But after I sign up with email and password for sign in , save my property and payment profile. 2 years later, in 2020 , I have experience using payit901 , it becomes smooth. I mean I became smooth while using payit901 by choosing sign in with email and password. I did not choose sign in with Google or Facebook.

Worked 4 Me

It’s very easy like a text robot that walks you through all the steps, the address info (found) the amount (payable) & payment details. Pay by checks for a small fee or credit cards for a little more of a fee. But over all it was quick and fast. No lines, no waiting, no frustration.

Extremely Easy To Use

Very easy and intuitive. I used to add billing and e-delivery for multiple tax bills. One property could not bee found by parcel ID, but searching by address worked.

Easy

Very convenient. Use it on iPhone & iPads.

Takes about 3 minutes to process.



Is payit901 Safe? 🙏

payit901 appears generally safe, but use with caution. JustUseApp Safety Score for payit901 is 39.1/100.
This assessment is based on our NLP analysis of 23 user reviews. Combined with the app store average rating of 3.2/5.

Safety Analysis

40.9% of users say app is risky 🚨
40.9%

36.4% of users say app is safe 👍
36.4%

22.7% of users have some concerns ⚠️
22.7%


Is payit901 Legit? 💯

payit901 appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for payit901 is 139.1/100 .
This conclusion is based on analysis of 23 user reviews.

🔏 Privacy & Data Safety

payit901 collected the following data from you:

  • Data Linked to You:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
  • Data Not Linked to You:
    • Location
    • Usage Data
    • Diagnostics



How was your experience with payit901? Post a Review




Features

With payit901, residents can enroll for property tax eBills, monitor account status, set up one-time payments, schedule future payments, and receive reminders when a new statement or bill is made available.

Introducing a faster, easier way to pay for all your Shelby County property taxes.

  Contact Support
Developer:
Shelby County Government


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