Waldmann HELP DESK app not working? crashes or has problems?

Waldmann HELP DESK Status

Published by Herbert Waldmann GmbH & Co. KG

Direct and fast help from the Waldmann service team. The HELP DESK app assists
in cases when technical support for Waldmann products is needed.

I have a problem with Waldmann HELP DESK

Are you having issues? Select the issue you are having below and provide feedback to Waldmann HELP DESK.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Have a Problem with Waldmann HELP DESK? Report Issue

Common Waldmann HELP DESK Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Waldmann HELP DESK app on iOS and Android devices. Solve all Waldmann HELP DESK app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Waldmann HELP DESK iPhone Issues and Solutions

Waldmann HELP DESK iOS app crashes, not working, errors
Waldmann HELP DESK iOS app network issues
Waldmann HELP DESK on iOS has black/white screen

Waldmann HELP DESK Android App Issues and Solutions

Waldmann HELP DESK has errors/crashing/not working
Waldmann HELP DESK server network connectivity issues
Waldmann HELP DESK has black screen

Waldmann HELP DESK iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Waldmann HELP DESK app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Waldmann HELP DESK app crashes or not working on Iphone (iOS):

Close and restart the Waldmann HELP DESK app on iPhone
Update Waldmann HELP DESK app to the Latest Version for iOS
Uninstall and reinstall Waldmann HELP DESK iPhone app
Update your iPhone to the latest iOS version

Fix Waldmann HELP DESK on iPhone unable to connect to server/internet connection issues::

To resolve Waldmann HELP DESK network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Waldmann HELP DESK black/white screen (blank screen) on iPhone:

Follow the Waldmann HELP DESK iOS app troubleshooting guide Here →

Waldmann HELP DESK Android App Issues and Solutions

Fix Waldmann HELP DESK not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Waldmann HELP DESK app issues:

Force Stop the Waldmann HELP DESK App
1. On android, goto "Settings" » click Waldmann HELP DESK app. » click "Force Stop".

Update Waldmann HELP DESK to the latest version on PlayStore

Clear Waldmann HELP DESK App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Waldmann HELP DESK app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Waldmann HELP DESK.

Fix Waldmann HELP DESK unable to contact server/ Waldmann HELP DESK internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Waldmann HELP DESK » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Waldmann HELP DESK » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Waldmann HELP DESK on android.

Solve Waldmann HELP DESK black/white screens issue on Android:

Follow the Waldmann HELP DESK android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Herbert Waldmann GmbH & Co. KG, developers of Waldmann HELP DESK.

59.46% Contact Match

Developer: Herbert Waldmann GmbH & Co. KG

E-Mail: [email protected]

Website: Visit Waldmann HELP DESK Website

62.07% Contact Match

Developer: ManageEngine

E-Mail: [email protected]

Website: Visit ManageEngine Website

About this app

HELP DESK uses the built-in camera and establishes a direct voice connection to the Waldmann service team. The HELP DESK app assists in cases when technical support for Waldmann products is needed. HELP DESK transfers the image and voice data securely via an encrypted connection. Direct and fast help from the Waldmann service team. The live image function can help can to solve specific issues from a distance. It provides quick and easy support, especially in cases which cannot be solved through the telephone. As a result, the support is also available for the Waldmann medical products.