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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Herbert Waldmann GmbH & Co. KG, developers of Waldmann HELP DESK.




About this app

HELP DESK uses the built-in camera and establishes a direct voice connection to the Waldmann service team.  The HELP DESK app assists in cases when technical support for Waldmann products is needed.  HELP DESK transfers the image and voice data securely via an encrypted connection.  Direct and fast help from the Waldmann service team.  The live image function can help can to solve specific issues from a distance.  It provides quick and easy support, especially in cases which cannot be solved through the telephone.  As a result, the support is also available for the Waldmann medical products.