Casa app not working? crashes or has problems?

Casa Status

Published by Casa Inc. on 2024-02-05

Casa is the safest, easiest way to secure your bitcoin. Now it’s also the
simplest way to buy it.

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Common Casa Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Casa app on iOS and Android devices. Solve all Casa app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Casa iPhone Issues and Solutions

Casa iOS app crashes, not working, errors
Casa iOS app network issues
Casa on iOS has black/white screen

Casa Android App Issues and Solutions

Casa has errors/crashing/not working
Casa server network connectivity issues
Casa has black screen

Casa iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Casa app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Casa app crashes or not working on Iphone (iOS):

Close and restart the Casa app on iPhone
Update Casa app to the Latest Version for iOS
Uninstall and reinstall Casa iPhone app
Update your iPhone to the latest iOS version

Fix Casa on iPhone unable to connect to server/internet connection issues::

To resolve Casa network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Casa black/white screen (blank screen) on iPhone:

Follow the Casa iOS app troubleshooting guide Here →

Casa Android App Issues and Solutions

Fix Casa not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Casa app issues:

Force Stop the Casa App
1. On android, goto "Settings" » click Casa app. » click "Force Stop".

Update Casa to the latest version on PlayStore

Clear Casa App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Casa app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Casa.

Fix Casa unable to contact server/ Casa internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Casa » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Casa » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Casa on android.

Solve Casa black/white screens issue on Android:

Follow the Casa android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Casa Inc., developers of Casa.

Verified email

Contact e-Mail: [email protected]

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Developer: CasaInc

E-Mail: [email protected]

Website: Visit Casa Website

About this app

You can now buy bitcoin from the security of your this app App. this app uses no location tracking, no third-party analytics, and no third-party marketing cookies on our website. Built by a renowned team in bitcoin security, this app exists so you never need to worry about your investment. For large investors, we offer VIP service packages with white glove support and bespoke security consulting. this app scales to meet your needs. As your investment grows, our VIP packages help you protect up to $1 million and more with this app’s industry-best multi-signature, multi-device, multi-location security model. Industry-best design puts the innumerable best practices of bitcoin security on autopilot. Proven security ensures your bitcoin stays safe. Only you can access your bitcoin - no one else, not ever. this app can never access your funds - even if we wanted to. this app is the safest, easiest way to secure your bitcoin. No more worrying about hackers, accidents, disasters, seizure, or in-person threats. We're here 24/7 with expert support when you need it. Now it’s also the simplest way to buy it. We've thought of everything - so you don’t have to.