Casa Reviews

No happy with Casa , they charge me the whole subscription even if you can make it work or not ,I got problems with my nano ledger S I can’t set it up ,I cancel my subscription and now they said they cannot give me a refund ,they just cancel the subscription until next year that’s not fair, I don’t wanna say this is a scam because they say is not his problem if you can’t set it up your wallet they want you to try different ways I did , with any result, I called them to cancel and now they can’t give me any refund ,be aware if you not really good on crypto world and hardware wallets not recommended

Login does not persist, constantly logged out, hardware node does not receive software updates when known vulnerabilities have been in the wild for months now.

Pre-ordered version 2, many months late, promises to increase subscription end to account for delay, charges me after one month later when node was almost four months late.

Unable to address issues because of “privacy reasons” yet they Casa sends a lot of personal device information to Google via Firebase.

Second time Casa has popped up on my phone this app coins be in charged of your own security holdings is the message along with a trial button then something about API keys pops up on the screen. And after haveing to download app and renter my apple password I receive an error message and tells me errror with account and unable to request password or open up an account so hope coins were not transferred into account if so stolen and how will that effect my account ? Then 24 hours response from support page unacceptable

They register an account, charge a monthly fee and ... .. I have been waiting for confirmation for the 3rd month already. I don't advise

But even with Premium service...they will not help with the basic how to’s and (*) estate matters. They clearly are overwhelmed and understaffed. Give them time!
We do not have many choices.
Is the service tax deductible?
No-one I ask knows the answer.
(In their information they said they would assist in such*)
Now I find:
"Note that this app does not provide financial, legal, or tax advice or services, and urges you to consult a qualified professional for such advice and services."
I was led to believe they could answer simple Trust questions.
(Does one need to identify account in Trust?) No answers.

After having some challenges, this app support helped me figure it out.

When will taproot addresses be enabled in this app?

I like.

Casa is awesome!

Use it.

Thanks J Lopp you’re my hero

Who can help me with good app to buy crypto like metamask or this app they don’t work anymore using Apple Pay payments

Hands down, this is the best wallet out on the market. The customer service is top notch. this app will help you sleep at night knowing your bitcoin is safe. Lopp is the man!

If you own crypto, but don’t have this app… then you need to seek help. Best app, service, and super nice support team. Take control of your Bitcoin.

This was so easy and seamless it blew my mind, seriously I was extremely impressed. I Finally I feel like I can rest easy knowing my coins are safe.

this app us by far the best multisig wallet ever! I love that I don’t want to worry about losing my bitcoin or having it stolen. Highly recommend if you’re looking the best wallet with the best security.

this app is an incredible experience. It just works and makes complex technology easy to understand. I sleep well at night knowing I’m safely in control of my Bitcoin

I can’t ask for anything more then to have a live person to communicate with. That’s a big deal. Andrew Yang has been great all the time. He even knows what he is doing too😀

I had a very poor experience with Casa. I was initially misled to believe that the $10,000/year subscription was the only one. Only after I said that was far too much did they mention a $2,100/year option. I thought that sounded more reasonable, but at no point was I told there were lower-tier plans available. I purchased the $2,100/year subscription, then later found out they also offered $250 and $1,000 options. I hadn’t even used any of the services yet, and a couple weeks later I told them that I was misled into thinking the $2,100 and $10,000 options were the only ones. At that point, I asked to switch to the $1,000/year plan. They basically brushed me off. I had to reach out again, this time telling them that I’d be more comfortable just eating the $2,100 and never using any of their services and never renewing again if they wouldn’t allow the downgrade. Still, they refused. I told them if they want to be cutthroat and just take the money, fine, but they won’t be getting my business again. It says a lot about a company that would rather mislead and alienate customers just to grab more money upfront, instead of working with them to build long-term trust. I would’ve been a lifelong customer. They turned down a $1,100 refund, money they would have recouped the following year, and in doing so, lost what could have been $40,000-$50,000 over the years. Not a good look for a company that expects people to trust them with long-term security to be so short-sighted..