CaptionCall app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Connection
50.0%

Not working
44.4%

Something else
5.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of CaptionCall Problems 😠👌🔥

- Captioner not always accurate

- Texts are slow

- Automated calls get cut off

- Calls get cut off when placed on hold

- Hard to figure out how to use it

- Disconnected three times during call

- Not notified of calls and voicemails

- Long delay time

- Inaccurate captioning

- Confusing to use on real phone call

  1 Reported Issues: 😵🆘🛟🚨📢

Ethel Patzer
2023-08-17

I was looking to see who had called while I was out of the house. It strolled on past the one call I was trying to see. So I was trying to make it go back up to a certain person, and instead the screen went dark. and it has stayed dark ever since. I was going on a trip so I did not call you, but I am back home now, and would like to get it working.

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Common CaptionCall Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CaptionCall, LLC, developers of CaptionCall.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit InnoCaption Live Call Captions Website

Privacy Policy: https://account.innocaption.com/app/privacy_policy.html

Developer: MEZMO Corporation


52.38% Contact Match

Developer: MachineGenius

E-Mail: [email protected]

Website: 🌍 Visit Olelo Captioned Calls Website

72.73% Contact Match

Developer: Clarity Products LLC

E-Mail: [email protected]

Website: 🌍 Visit CaptionMate Website



About this app

Catch it all with this app. this app helps people with hearing loss who need captions to use the phone to clearly understand what the caller is saying through captioned conversations.  With this app Mobile you hear and see what the caller is saying and it’s available at no-cost, thanks to a federally funded program. - Log-in and use this app Mobile as needed to support phone conversations.  FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON.  Once you’ve installed this app check our user guide to set-up voicemail and learn how to use other important features at app. com/this app-iphone. this app is available in the United States ONLY.  Purchase price includes license to use the this app phone hardware and access to the captioning service.  The operator generates captions of what the other party to the call says.  There is a cost for each minute of captions generated, paid from a federally administered fund.  IP captioned telephone service may use a live operator.  These captions are then sent to your phone.  No costs are passed along to individuals who qualify for the service.  For more information visit this app. com or call 1-877-865-9228.  The this app phone remains property of this app in order to provide ongoing support, service, and upgrades.