Sandata Mobile Connect is a Home Health Care mobile solution that enables
authorized Agency Caregivers to provide home health care services to clients.
Caregivers have the ability to view and start client schedules, view past visits
and get driving directions to their client's service location.
Are you having issues? Select the issue you are having below and provide feedback to Sandata.
By Paula 8 months ago
It is saying it's not in my country
By Ann Lewis 8 months ago
Sandata mobile app won't let me punch out at end of shift It says user not recognized based on parameters
By Charles Ferris 8 months ago
Sundata Mobile connect shows offline even when the phone has a data connection, when trying to login in the user gets an "Information" box stating there was an error please try again (-108) Its happening across multiple users.
By Keith B Bunting 10 months ago
Changed expired password. tried to access with fingerprint, Said unauthorized and now crashes with fingerprint or password everytime with no notification
By Sharina Querry 11 months ago
I cant log into my app it keeps saying im offline
By Virginia Burdette 1 year ago
I can not login in. It says error and has crashed on error and is stuck on that
By Deanna Delmar 1 year ago
Not being able to clock in for four days
By Joyce Jacques 1 year ago
need to change password locked out
By Lisa 1 year ago
App twitches and is not responding
By DORIS Gaskins 1 year ago
I did not know you have to pay for a technician. I do not have monies at this time.
By DORIS Gaskins 1 year ago
My app is telling me that my credentials are invalid and the new password that the office gave me. Why can't I log-in what is my problem?
By Briana Marie 1 year ago
Keeps saying it's offline and it has an API error preventing me from logging in when I'm certain areas.
By Shelley Brown 1 year ago
My Sandata, when trying to login or answering questions, my screen flickers and jumps around.
By Angelique Sistos 1 year ago
I can not log in it says invalid credentials when I try to reset my password it says not a valid user
By Bettie P McReynolds-Milligan 1 year ago
The screen has been jumping and twitching for about a month now. It makes it extremely hard to touch accurately and impossible to sign on the signature screen.
By Lisa Holloway 1 year ago
The screen jumps up and down and does not allow me to clock in it's moving up and down
By Daniel 1 year ago
I was just provided a login for Sandata. I logged in and change my temp password to a new one. When I use my new one, it tells me my account has been locked after too many unsuccessful attempts to login. I receive this error message after 1 attempt. I had my admin reset my account. I created a new password, and it did it again to me.
By Renee Stevens 1 year ago
I am trying to log out of Sandata evv and it keeps telling me an application error . This is using customers home phone
By Alice Merchant 1 year ago
I have a Moto Stylus and cannot have Sandata record voice and screen will not recognize signature
By Sheila McNair 1 year ago
When I try to log in, it says error you've been logged in for over 26 hours but it won't let me log out. Instead my screen freezes everytime I've tried to log in.
By Nicole kelly 1 year ago
It won't let me login it says offline
By Brittany bloom 1 year ago
It tells me it's offline or just say error when I log in but will work over WiFi
- Always says user is clocking in late
- Government is forcing users to use the app
- Alarm goes off to log out and then wants user to start over
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Complete guide to troubleshoot Sandata app on iOS and Android devices. Solve all Sandata app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sandata Technologies, developers of Sandata.
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Developer: Sandata Technologies
E-Mail: [email protected]
Website: Visit Sandata Website
this app Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. All visits performed by the Caregiver within this app Mobile Connect will be available to the Agency administrator within this app's Agency Management system. Caregivers have the ability to view and start client schedules, view past visits and get driving directions to their client's service location.