Sandata app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
40.0%

Login
20.0%

Not working
18.2%

Connection
12.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Sandata Problems 😠👌🔥

- Always says user is clocking in late

- Government is forcing users to use the app

- Alarm goes off to log out and then wants user to start over

  22 Reported Issues: 😵🆘🛟🚨📢

Paula
2023-08-23

It is saying it's not in my country

Ann Lewis
2023-07-30

Sandata mobile app won't let me punch out at end of shift It says user not recognized based on parameters

Charles Ferris
2023-07-26

Sundata Mobile connect shows offline even when the phone has a data connection, when trying to login in the user gets an "Information" box stating there was an error please try again (-108) Its happening across multiple users.

Keith B Bunting
2023-06-20

Changed expired password. tried to access with fingerprint, Said unauthorized and now crashes with fingerprint or password everytime with no notification

Sharina Querry
2023-04-29

I cant log into my app it keeps saying im offline

Virginia Burdette
2023-02-24

I can not login in. It says error and has crashed on error and is stuck on that

Deanna Delmar
2023-02-16

Not being able to clock in for four days

Joyce Jacques
2023-01-19

need to change password locked out

Lisa
2023-01-11

App twitches and is not responding

DORIS Gaskins
2022-11-16

I did not know you have to pay for a technician. I do not have monies at this time.

DORIS Gaskins
2022-11-16

My app is telling me that my credentials are invalid and the new password that the office gave me. Why can't I log-in what is my problem?

Briana Marie
2022-10-17

Keeps saying it's offline and it has an API error preventing me from logging in when I'm certain areas.

Shelley Brown
2022-10-09

My Sandata, when trying to login or answering questions, my screen flickers and jumps around.

Angelique Sistos
2022-10-04

I can not log in it says invalid credentials when I try to reset my password it says not a valid user

Bettie P McReynolds-Milligan
2022-10-03

The screen has been jumping and twitching for about a month now. It makes it extremely hard to touch accurately and impossible to sign on the signature screen.

Lisa Holloway
2022-09-21

The screen jumps up and down and does not allow me to clock in it's moving up and down

Daniel
2022-09-19

I was just provided a login for Sandata. I logged in and change my temp password to a new one. When I use my new one, it tells me my account has been locked after too many unsuccessful attempts to login. I receive this error message after 1 attempt. I had my admin reset my account. I created a new password, and it did it again to me.

Renee Stevens
2022-09-09

I am trying to log out of Sandata evv and it keeps telling me an application error . This is using customers home phone

Alice Merchant
2022-08-24

I have a Moto Stylus and cannot have Sandata record voice and screen will not recognize signature

Sheila McNair
2022-08-06

When I try to log in, it says error you've been logged in for over 26 hours but it won't let me log out. Instead my screen freezes everytime I've tried to log in.

Nicole Kelly
2022-08-01

It won't let me login it says offline

Brittany Bloom
2022-05-01

It tells me it's offline or just say error when I log in but will work over WiFi

Showing 1-22 of 22

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About this app

this app Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients.  All visits performed by the Caregiver within this app Mobile Connect will be available to the Agency administrator within this app's Agency Management system.  Caregivers have the ability to view and start client schedules, view past visits and get driving directions to their client's service location.