🏷️ About: Hijuesu! Access your insurance “Faster Than Chisme en feisbuk” Quote, buy and manage your car insurance with Pronto’s App which is “More Flexible Than a Flour Tortilla” Features: Available in English and Spanish View coverages, vehicles, drivers and policy details. View or Download your ID cards, receipts and documents Pay your bill by credit card or debit card.
Interface is user- friendly when it works, but it rarely works. It takes so long to load, and once the glitches triggered a double payment. Thankful for good customer service and an issued refund, but so inconvenient and inconsistent.
Keeps lagging and then locks the first 6 times I tried to use it but the 7th attempt was the most frustrating because as I was trying to add a driver, for some reason this website seems to think I don’t know my daughter’s birthday… who I literally gave birth to. I know that the DL# is also correct because I have the license right in front of me. It will allow me to fill out all of the info aside from her name and every time I try to click on box, it pops up an error box telling me that the DL# and or DOB is wrong.
Going to see my former agent as soon as they open and going back to Progressive. Do not know why the dealership insisted I go with this joke of a company. Good thing I have needed them for nothing other than staying legal because for the last 6 months the only thing that works is they are dead on when it comes to my autopay.
Do not work at all you better delete de app and do it new again the don’t have support on ProntoInsurance so you all don’t waste your time do not even down load it
If I could give no stars I would. It won’t let me log in. Trying to get a new quote and says my DLs and DOB is wrong. Even through the internet. The worst website ever! This needs to be fixed!!!
What’s the point of ProntoInsurance if you can’t do literally nothing, you want to manage policy it never loads or closes ProntoInsurance , you can’t make payments, update whatever NOTHING is just useless
It used to be where you could make a payment through ProntoInsurance now soon as you log in it won’t allow you to. I have to call and make payments. Fix app
Unable to make payments thru ProntoInsurance . I’m always getting an error message to call customer service. Once I call to make a payment Pronto charges another $35 to make a payment thru the phone.
Never works. Everything I enter is correct, but it always tells me wrong credentials. I can’t log in through quick pay. Nothin works!!!! Waste of time. They do it on purpose so that you have to call and pay extra fees!!
App doesn’t load at all when I click on a option it gives me a loading screen that never loads! App is broken doesn’t work at all to see your policy not even to make a simple payment
I can’t even log in to my account you can only make a payment thru the phone or in person
ProntoInsurance used to work just fine. But now it is useless. Can’t make a payment or do anything. I’ve tried un installing it and reinstalling but it doesn’t help. Don’t waste your time with ProntoInsurance. I’m going to switch insurance companies
Keeps signing me out when trying to buy insurance plan. And why does ProntoInsurance go straight into my profile but if I want a new policy, it take me out and keep me in a loop of signing in and choosing a policy without letting me purchase one. I need to stay as a guest if I want to make a purchase. Please fix these issues
I didn’t get to call and make my payment so I tried their website. Doesn’t work! Tried ProntoInsurance ! Doesn’t work either.. I submitted my policy number and it said I have no policy. Like what? Hope they fix it soon because it would be beneficial using a website and app that actually works.
I use this insurance because it’s what I can afford but ProntoInsurance is useless. You can’t renew or make a payment on it. Only thing it’s good for is looking up your policy number. That’s it.
Even the e signature doesn’t register on ProntoInsurance . What’s the point of it? Oh that’s right, so they can make more off of you in office or over the phone because they charge at least $20+ to do so. BUT YET ProntoInsurance DOESNT WORK FOR PAYMENTS. Not cool pronto. Fix your app. 🤬
The reason I’m unable to call is because I work 12 hour shifts and I hoped ProntoInsurance would allow me to pay. ProntoInsurance doesn’t work and neither does the stupid website. I just got this insurance and it’s frustrating when I’m not able to pay through the phone without calling. Since ProntoInsurance wasn’t working, I finally got the website to work and they also charge service fees through the website! Crazy this insurance is horrible just like takes ProntoInsurance that never loads, it’s all bad.
I’m gonna be completely honest. ProntoInsurance is horrible. I just created it & from the beginning it’s a head ache. To create the account, you put in your policy number…. I put it in about 5 times before it found my policy. I then go in to try to update AP, see when my premium is due, get any sort of info. IF IT DOES allow me to open a tab w/I completely closing out there’s no information in it, it shows policy number & a few docs. No way to make payment in the payment tab, no way to set notification preference in notifications tab. Not even a due date for my upcoming payment…. This was a waste of my time 🥲😅
The loading time to navigating through ProntoInsurance is frustrating. Luckily I already had my information or else I would’ve just taken a different route to make a payment. I like the idea of having ProntoInsurance , please fix the issue.
Great App! Thanks Pronto for making it so easy to do business with you!
ProntoInsurance works great! It is fun, quick and easy to use
Making a payment is faster and easy for me
Pronto Insurance does not appear safe based on available data.
JustUseApp Safety Score for Pronto Insurance is 0/100.
This assessment is based on our NLP analysis of 12 user reviews.
Combined with the app store average rating of 1.5/5.
Pronto Insurance does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Pronto Insurance is 0/100 .
This conclusion is based on analysis of 12 user reviews.
View coverages, vehicles, drivers and policy details.
View your billing history and upcoming payment schedule.
Quote or make a policy change.
