Contact Pronto Insurance Support
Company Name: Pronto Insurance
About: Hijuesu! Access your insurance “Faster Than Chisme en feisbuk”
Quote, buy
and manage your car insurance with Pronto’s App which is “More Flexible Than
a Flour Tortilla”
Features:
Available in English and Spanish
View coverages,
vehicles, drivers and policy details.
View or Download your ID cards, receipts
and documents
Pay your bill by credit card or debit card.
Pronto Insurance Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Pronto Insurance Website
Privacy Policy: https://products.prontoinsurance.com/privacy-policy
Developer: Pronto Insurance
3 Most reported problems 😔💔
User Friendly but Useless
by ChrisTiena
Interface is user- friendly when it works, but it rarely works. It takes so long to load, and once the glitches triggered a double payment. Thankful for good customer service and an issued refund, but so inconvenient and inconsistent.
Worse than the website. Horrible
by TexasMomForTrump
Keeps lagging and then locks the first 6 times I tried to use it but the 7th attempt was the most frustrating because as I was trying to add a driver, for some reason this website seems to think I don’t know my daughter’s birthday… who I literally gave birth to. I know that the DL# is also correct because I have the license right in front of me. It will allow me to fill out all of the info aside from her name and every time I try to click on box, it pops up an error box telling me that the DL# and or DOB is wrong.
Going to see my former agent as soon as they open and going back to Progressive. Do not know why the dealership insisted I go with this joke of a company. Good thing I have needed them for nothing other than staying legal because for the last 6 months the only thing that works is they are dead on when it comes to my autopay.
It’s a no from me.
by Wo0oods
I’m gonna be completely honest. This app is horrible. I just created it & from the beginning it’s a head ache. To create the account, you put in your policy number…. I put it in about 5 times before it found my policy. I then go in to try to update AP, see when my premium is due, get any sort of info. IF IT DOES allow me to open a tab w/I completely closing out there’s no information in it, it shows policy number & a few docs. No way to make payment in the payment tab, no way to set notification preference in notifications tab. Not even a due date for my upcoming payment…. This was a waste of my time 🥲😅
Have a Problem with Pronto Insurance? Report Issue
Why should I report an Issue with Pronto Insurance?
- Pulling issues faced by users like you is a good way to draw attention of Pronto Insurance to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Pronto Insurance customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pronto Insurance.
