ShopWSS Reviews

by 101527BSP

I have had ShopWSS for a whole month and I have not been able to login in ShopWSS or view any shoe selection not even to look at my rewards points. I have been in contact with their customer service and I am not sure how many people I have talked to and no one can do anything. I have never dealt with any app issues this server before.

by 07032015

I bought a pair of slides and shoes. As soon as I bought it, it said my order was cancel due to miss information on my debit card. I call customer service and they said my money should be back in 3-5 days is been a week and I haven’t got either my shoes or money back. How did I input the wrong card info but still manage to get my money taken out ? I need answer or my money !!

by Ilyleli

ARE THEY GOING TO UPDATE IT!!
It needs more work if you try to shop on ShopWSS you can’t go back to your previous page. So you are basically stuck looking at that page or starting from zero. When you click shop it’s not even aligned with your screen it looks smaller for some reason. The last thing about ShopWSS is that IT NEVER UPDATES THE POINTS IN YOUR REWARDS and that is so frustrating because you go shop thinking you have points and you don’t and the. When you actually shop it’s stuck and doesn’t update from your last purchase. So, finally why am I buying from you guys if I’m not accumulating points to get $10 off many next purchase. In that case I can go elsewhere. Bye.

by Shannon Rye

Ordered shoes and they charged me when I went to track them nothing!!! I did a live chat with Nancy which by the way is a total flake. Told her I was charged and could show proof and she lied and said it’s preauth when clearly it’s not when it was taken out of my bank so I told her I’ll send you a picture and told her the exact charge and where it came from and then she says we don’t ship on weekends and ends the chat I’m so beyond mad 😡 not one place I’m the site does it say we don’t ship on weekends long story short if I don’t get my shoes that we’re well over $140 I will be contacting a lawyer!!! This is not how you do bossiness!!!!

by DA76outtaSF

App allows you to shop but account information isn’t shared with the website. The requirements for registering in WSS’s site are different from ShopWSS . I changed my password several times before realizing that the website requires different password parameters. As a result of this oversight my points and address book aren’t shared when attempting to login an shop from a PC. There’s absolutely no recognition between ShopWSS and website. It’s as if I had never made a purchase. I’m stuck shopping on ShopWSS only because of a lack of website to app optimization.

by XGP15 A-II Outlaw Star

Shoppers beware: just use the desktop site or go to the store. This "app" is nothing more than an embedded browser of the mobile site. I'm already signed into ShopWSS and just tried to do some shopping. When I tried to look at my cart, it took me to the login page. I put my information in, redundantly, and it didn't work. Now when I try to even look at my cart, the subwindow doesn't even load. Clearly ShopWSS is not maintained at all so can you guys hire some people to build an actual application to replace this mess?

by Aurra F.

I made a purchase and didn’t get a confirmation email of any sort! On the “my orders” tab I only have a previous purchase made last year. I do see WSS charged My bank account for 110 dollars. I still haven’t received any confirmation email. ShopWSS is faulty and will rob you. So far I have not gotten any feedback from customer support. It’s not even a weekend or holiday for there to be any kind of delay. This store is a scam I need my receipt or my money back ASAP!

by Erickcorral

Wow I’ve never seen an app so horribly designed in my life. Even while creating my account who would choose to have light gray text on a white background. Then the no back button issue. I tried entering a sweepstakes through ShopWSS only for it to tell me google hasn’t approved signing in through app and I can’t go back to click the other option. Crazy stuff never thought an app would get the green light with all these flaws.

by Juarez00

At first I thought I forgot my password then I requested a password change then did the whole process and tried to log in again and it still wouldn’t let me. Then I took it to the reviews of ShopWSS and saw that some people have the same problem as me just please can you guys fox this glitch or something because I’m really starting to get irritated with this whole situation. 😡

by Kmillions

Why is there not a Back or Continue Shopping button on ShopWSS ?! When you view an item or Add to Cart, you’re trapped on that page and have to start all over with your search by going back to the menu. When you’re in the pagination 6 or 7 pages deep, it’s beyond annoying to have to start all over again ever single time you view an item.

What’s the purpose of a personalized app when it doesn’t secure your shopping cart items?!?! I had to step into a meeting and came back to check out only to see my 8 items gone?! I spent three hours putting them in because of their stupid app that doesn’t let you go backwards. They need to sue their developers for damages because I can only imagine all the money they are losing by this wonky app. This is actually the first time I have ever written a review in ShopWSS Store or even Yelp. It’s beyond annoying to see such poor programming and user testing.

by Angel6248

I have lots of point saved on my account but I don’t know what happened you day when I checked my phone to see what new shoes where was put it logged me out of my own account and couldn’t log back in and kept telling me username/password invalid when I never change my passwords or gmails also it would even let me reset password I never got emails.

by CeceBlue90

Fix ShopWSS or stop telling people to download it!!!! ShopWSS does not update points. Shopping on it is awful because when you view an item there is no back button so you have to go to the main page and start all over. I never got the $5 credited to my account when I downloaded ShopWSS . In a world where technology is such a big thing ShopWSS falls extremely short.

by Nil2thebrain

I agree with the above.. plus when u sign out,
u basically lose your whole cart— I came back after running an errand and my cart was empty- then U gotta hand pick all over again ONE BY ONE BY ONE= ANNOYING Because as the last mentions- no back button !! So I’m pressing settings-then men’s-then clothing- then shirts -then then then then all over again... I’m deleting and just goin to Footlocker for this point alone. #badCUSTOMERservice

by Baybaycool

Im basically trying to sign up and everything is fine except it keeps asking me for A VALID NAME!!! I put my name which is Mekayla and its still asking the same thing , makes no sense , dont know why it takes a lot of time just to make an account

by Ajenea

Great app except for the rewards points portion.. I’ve ordered over $400 worth of shoes/slides & didn’t receive not one point. Better off shopping in store where I can use my rewards card. Please fix that #WSS

by Tripp818

Trying to do a specific search today. Everytime I out in filters and find the specific shoe I want to see, ShopWSS wipes out the filters and returns to a general search. Needs an update to the new iOS.

by KNIGHTFURY_2K18

It’s a great app, I love all the difference variations of shoes they offer. However it can get really annoying if, let’s say I see a pair of shoes I like, I’ll click on it and look at the shoes no problem. Now, the problem is going back, let’s say I want to go back to my previous page and continue shopping, THERES NO BACK BUTTON! So what do you do? You have to start ALL over again and try to find where you left off. That little thing can become quite frustrating. I’ve deleted and re-downloaded ShopWSS about seven times simply because I get tired of having to start over ALL. THE. TIME. Please fix this. Please add a “back button,” so I can continue shopping from where I left off. Thank you

by Tmunny22

App is great. People say the points are misleading but it does say 125 points which is $5 the point program is cool so can’t complain really easy to use. True sneaker head so points come in handy.

by Intersectional-feminist-

Finally! ShopWSS is way better than the last one. You can finally shop in ShopWSS and track your own loyalty points- which is super helpful. ShopWSS looks so much more professional and user-friendly than before. Thanks for the update!

by Rorox28

Finally. I used to use ShopWSS before the update. Thank you so much for making ShopWSS so much easier. I have already bought several clearance items and the new Jordan’s. Thank you!

by Ccruz369

Easy to get around and not stuck on a page anymore. Spanish is a nice touch.

by Dizzled137

I’ve been waiting for an easier way to track my points WSS. Thank you for this.