Contact ShopWSS Support

Why is there not a Back or Continue Shopping button on the app?! When you view an item or Add to Cart, you’re trapped on that page and have to start all over with your search by going back to the menu. When you’re in the pagination 6 or 7 pages deep, it’s beyond annoying to have to start all over again ever single time you view an item. What’s the purpose of a personalized app when it doesn’t secure your shopping cart items?!?! I had to step into a meeting and came back to check out only to see my 8 items gone?! I spent three hours putting them in because of their stupid app that doesn’t let you go backwards. They need to sue their developers for damages because I can only imagine all the money they are losing by this wonky app. This is actually the first time I have ever written a review in the App Store or even Yelp. It’s beyond annoying to see such poor programming and user testing.

ARE THEY GOING TO UPDATE IT!! It needs more work if you try to shop on the app you can’t go back to your previous page. So you are basically stuck looking at that page or starting from zero. When you click shop it’s not even aligned with your screen it looks smaller for some reason. The last thing about this app is that IT NEVER UPDATES THE POINTS IN YOUR REWARDS and that is so frustrating because you go shop thinking you have points and you don’t and the. When you actually shop it’s stuck and doesn’t update from your last purchase. So, finally why am I buying from you guys if I’m not accumulating points to get $10 off many next purchase. In that case I can go elsewhere. Bye.

Ordered shoes and they charged me when I went to track them nothing!!! I did a live chat with Nancy which by the way is a total flake. Told her I was charged and could show proof and she lied and said it’s preauth when clearly it’s not when it was taken out of my bank so I told her I’ll send you a picture and told her the exact charge and where it came from and then she says we don’t ship on weekends and ends the chat I’m so beyond mad 😡 not one place I’m the site does it say we don’t ship on weekends long story short if I don’t get my shoes that we’re well over $140 I will be contacting a lawyer!!! This is not how you do bossiness!!!!