Are you having issues? Select the issue you are having below and provide feedback to CitiDirect.
- Log in information is different than website Safari information
- Technical support did not have a clue
- Frustrating software
- Spending hours attempting to access accounts online
Complete guide to troubleshoot CitiDirect app on iOS and Android devices. Solve all CitiDirect app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Citibank, developers of CitiDirect.
this app® offers a mobile experience for payment review, authorization, initiation, and release. this app® clients must be specifically entitled for access and users should contact their organization’s Security Administrator for access prior to downloading the application. If this step is not completed, the application can be downloaded; however, access will be denied upon log in. Please note that standard messaging and data rates from your wireless provider may apply. There is no fee associated with downloading this application.