Contact CitiDirect Support
Company Name: Citibank
About: CitiDirect® offers a mobile experience for payment review, authorization,
initiation, and release.
Save time with a streamlined login process –
Biometrics Authentication available in approved markets
•Quickly action
payments with a modern and intuitive interface
•Easily approve or reject new
users
•View Payment Status, Balances, and Intraday Cash Positions
•Receive
Push Notifications when payments need your attenti.
CitiDirect Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: App.help@citi.com
Website: 🌍 Visit CitiDirect Website
Privacy Policy: http://www.citigroup.com/citi/privacy.html
Developer: Citibank N.A.
4 Most reported problems 😔💔
can't get into Citi Direct to get payment Cash Movement Detail from Compass-Usa. Please give me a phone number to call to correct. Thanks! Karen O'Dell Premier Produce One Dayton, Ohio 45403 Phone # 937-781-3925
Worthless
by Jackaardman
Will not allow logon
SECURITY INFORMATION
by SubCDR 66
When attempting to use the app for the first time, the log in information is different than the website Safari information for my Citi account, and I could not log in. When I called Citi’s technical support, they did not have a clue; therefore, I had to delet the app from my ipad.
Disappointed
by Becoming Furious
Citibank - are you determined to frustrate your customers with such difficult software? I am tired of spending hours attempting to access my accounts online. I usually wind up going in to the local branch. What gives?
Have a Problem with CitiDirect? Report Issue
Why should I report an Issue with CitiDirect?
- Pulling issues faced by users like you is a good way to draw attention of CitiDirect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CitiDirect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CitiDirect.
