CitiDirect Reviews

CitiDirect Reviews

Published by on 2023-11-30

About: CitiDirect® offers a mobile experience for payment review, authorization,
initiation, and release. Save time with a streamlined login process –
Biometrics Authentication available in approved markets •Quickly action
payments with a modern and intuitive interface •Easily approve or reject new
users •View Payment Status, Balances, and Intraday Cash Positions •Receive
Push Notifications when payments need your attenti.


About CitiDirect


What is CitiDirect?

CitiDirect® is a mobile app that provides a streamlined login process and allows users to review, authorize, initiate, and release payments. The app offers a modern and intuitive interface, push notifications, and access to payment status, balances, and intraday cash positions. The app is available in multiple languages and is free to download, but users must be specifically entitled for access and contact their organization’s Security Administrator for access prior to downloading the application.



       

Features


- Streamlined login process with biometrics authentication available in approved markets

- Modern and intuitive interface for quick action on payments

- Ability to approve or reject new users

- View payment status, balances, and intraday cash positions

- Receive push notifications when payments need attention

- Updated tablet experience with a dashboard for access to payments and balances

- Available in multiple languages including Bulgarian, Chinese Simplified, Chinese Traditional, Czech, English, French, German, Greek, Hungarian, Korean, Indonesian, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Slovakian, Spanish, Thai, Turkish, Ukrainian, and Vietnamese.



Overall User Satisfaction Rating


Negative experience
73.0%

Positive experience
27.0%

Neutral
19.7%

~ from Justuseapp.com NLP analysis of 69 combined software reviews.

Key Benefits of CitiDirect

- Easy to use

- Best platform




16 CitiDirect Reviews

3.2 out of 5

By


President

Is the best, to be honest I would use other bank if Citi didn’t have the best platform. Congrats


By


SECURITY INFORMATION

When attempting to use CitiDirect for the first time, the log in information is different than the website Safari information for my Citi account, and I could not log in. When I called Citi’s technical support, they did not have a clue; therefore, I had to delet CitiDirect from my ipad.


By


Easy to use

Easy to use.


By


Disappointed

Citibank - are you determined to frustrate your customers with such difficult software? I am tired of spending hours attempting to access my accounts online. I usually wind up going in to the local branch. What gives?


By


Instructions not clear

I would like to SIMPLY log into my account. So the instructions are to contact my “organization’s” security. Who may this be? Is CitiDirect for private individuals? Organization? Is any normal person writing these instructions? BLAHHH¡


By


Excelente cambio

Esto es un cambio del cielo a la tierra, de no querer hacer aprobaciones por la herramienta anterior, a adorar querer hacerlo.


By


It does not work

Hard to believe i cannot get a citibank app to work on my iPad. It rejects my user ID no matter what i do. Not user friendly.


By


Server Communication Error

Forced upgrade from the old app to this new one. The old one worked fine but the new one keeps giving “server communication error”!!!


By


Simply terrible

If I could only give zero stars. I don’t know who is responsible for programming this mess, but save yourself the effort and don’t use it.


By


Terrible log on instructions

I agree with other user than log on instructions are terrible. Still can’t get on.


By


Doesn't work at all

Even your sign in screen doesn't work. What's the sense of CitiDirect at all?


By


Login “challenge”d

Basic login doesn’t work. How does this pass basic development testing?


By


No stars

I can’t access entry, I wish I could give no stars.


By


Worthless

The minute I installed it it didn’t”t work
Awe full


By


Can’t login

Just can’t login in


By


Worthless

Will not allow logon




Is CitiDirect Safe?


Yes. CitiDirect is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 69 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.2/5 . Justuseapp Safety Score for CitiDirect Is 27.0/100.


Is CitiDirect Legit?


Yes. CitiDirect is legit, but not 100% legit to us. This conclusion was arrived at by running over 69 CitiDirect User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for CitiDirect Is 46.7/100..


Is CitiDirect not working?


CitiDirect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



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