Discovery-Insure app not working? crashes or has problems?

Discovery-Insure Status

Published by Discovery Limited on 2024-05-18

Discovery Insure is motor insurance for good drivers. Through, our
smartphone-enabled DQ-Track, which incorporates the Discovery Insure app and our
tag device, Discovery Insure clients get real-time feedback on their driving,
amongst other innovative features.

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Most reported problems

Reported Issues: 3 Comments

By Annelie Fourie 1 year ago

Discovery insure app not working. Can not click in anything. Does not work

By Casper Venter 1 year ago

Insure not working on my phone I have HUAWEI nova Y70 maybe not compatible with app? Casper

By Lorraine 1 year ago

Discovery app won't open error message competition closed your trial period has ended App keeps on crashing

Common dislikes about Discovery-Insure app

Cons

- Battery drain is excessive

- Accuracy issues

- Takes all the joy out of driving

- No posted speed limits

- No option to filter only your vehicle

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Common Discovery-Insure Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Discovery-Insure app on iOS and Android devices. Solve all Discovery-Insure app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Discovery-Insure iPhone Issues and Solutions

Discovery-Insure iOS app crashes, not working, errors
Discovery-Insure iOS app network issues
Discovery-Insure on iOS has black/white screen

Discovery-Insure Android App Issues and Solutions

Discovery-Insure has errors/crashing/not working
Discovery-Insure server network connectivity issues
Discovery-Insure has black screen

Discovery-Insure iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Discovery-Insure app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Discovery-Insure app crashes or not working on Iphone (iOS):

Close and restart the Discovery-Insure app on iPhone
Update Discovery-Insure app to the Latest Version for iOS
Uninstall and reinstall Discovery-Insure iPhone app
Update your iPhone to the latest iOS version

Fix Discovery-Insure on iPhone unable to connect to server/internet connection issues::

To resolve Discovery-Insure network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Discovery-Insure black/white screen (blank screen) on iPhone:

Follow the Discovery-Insure iOS app troubleshooting guide Here →

Discovery-Insure Android App Issues and Solutions

Fix Discovery-Insure not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Discovery-Insure app issues:

Force Stop the Discovery-Insure App
1. On android, goto "Settings" » click Discovery-Insure app. » click "Force Stop".

Update Discovery-Insure to the latest version on PlayStore

Clear Discovery-Insure App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Discovery-Insure app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Discovery-Insure.

Fix Discovery-Insure unable to contact server/ Discovery-Insure internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Discovery-Insure » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Discovery-Insure » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Discovery-Insure on android.

Solve Discovery-Insure black/white screens issue on Android:

Follow the Discovery-Insure android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Discovery Limited, developers of Discovery-Insure.

93.75% Contact Match

Developer: Discovery Limited

E-Mail: [email protected]

Website: Visit Discovery-Insure Website

72% Contact Match

Developer: Discovery Limited

E-Mail: [email protected]

Website: Visit Discovery Limited Website

About this app

Through, our smartphone-enabled DQ-Track, which incorporates the Discovery Insure app and our tag device, Discovery Insure clients get real-time feedback on their driving, amongst other innovative features. Use of the Discovery Insure app is limited to Discovery Insure clients who have installed the smartphone-enabled DQ-Track. Learn more about us. To get your rewards, you need to install our tag device and make sure it’s linked to the Discovery Insure app. Note: The Discovery Insure app uses Location Services. Discovery Insure Ltd is an authorised financial services provider. Discovery Insure is motor insurance for good drivers. Although DiscoveryInsure has been designed to use the phone's sensors in a battery-efficient way, running DiscoveryInsure without a charger on long trips may drain the battery. Good driving earns fuel rewards - our clients can get up to R800 back every month. It uses battery-efficient methods to automatically determine the start of a trip, and stops detailed monitoring soon after a trip ends. DiscoveryInsure is aware of your battery life and will not start monitoring a drive if the battery is low. Limits, maximum fuel limits, terms and conditions apply. Then, activate your Vitalitydrive card by SMS or online at and always swipe it when you fill up at BP. When not driving, it does not use GPS. You can also get rewarded for your Gautrain spend. Registration number 2009/011882/06. Speak to your financial adviser, go to or call 0860 751 751 for more details.