The Official MTA App app not working? crashes or has problems?

The Official MTA App Status


I have a problem with The Official MTA App

Are you having issues? Select the issue you are having below and provide feedback to The Official MTA App.




⚠️ Most reported problems ⚠️

Something else
50.0%

Crashes
37.5%

Not working
12.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of The Official MTA App Problems 😠👌🔥

- New upgrade broke the favorites

- Takes several fields to get to train times

- Choices are limited by location

- Display of times is only half screen

- Too involved to look up bus route

- Does not save routes

  4 Reported Issues: 😵🆘🛟🚨📢

Gilda Stone
2023-06-25

Not working at all since Friday. Today is Sunday.

Nancy
2023-02-01

I purchased my monthly yesterday. The app says I'm blocked. When I call MyMTA the recording said the office is closed today 2/1. I cantaccess my ticket

Jack Hassid
2022-07-23

MyMTA app no longer saves favorites. Totally useless now

Patrick
2022-06-08

Tried to add favorite bus routes and everytime I click on favorites within the bus tab the app closes

Showing 1-4 of 4

Have a Problem with The Official MTA App? Report Issue




Common The Official MTA App Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Metropolitan Transportation Authority, developers of The Official MTA App.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MYmta Website

Privacy Policy: https://new.mta.info/privacy-policy

Developer: MTA (Metropolitan Transportation Authority)




About this app

The New York MTA is proud to present our customers with MYmta, an app designed for our customers based upon feedback directly from our customers.  MYmta provides a personalized experience across all transit services for daily commuters and tourists alike!  Tell us about the features you want, the data you need, and how you want to receive it!  It is a great tool for optimizing all your New York Metro transportation needs.