Odeko Status

Last Updated on 2025-02-14 by VITE Shopping, Inc.

I have a problem with Odeko

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User reports:
No current problems

- Difficult to log in with social media

- No password recovery process

- Locked out of rewards

- No personal profile of preferences

- Defaults to West Coast

- Location services eats battery

Stacey Dover 2023-05-31

My odeko app is froze up on the good/bad screen. I have money in the app

Stacey Dover 2023-05-23

My odeko app is froze up on the good/bad experience page. I have money on there. How do I fix it?

Showing 1-2 of 2 reported issues:

Common Odeko Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Odeko network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Odeko App
1. On android, goto Settings » Odeko » click [Force Stop]

Clear Odeko App Cache and Data:
1. On android, goto Settings » Apps » Odeko » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Odeko.

On android, goto Settings » Apps or Manage Apps tab.
Click Odeko » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Odeko » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Odeko