HEK Service-App app not working? crashes or has problems?

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19 User reports:
App has problems
 User reports 19

⚠️ Most reported problems ⚠️
Not working
63.2%

Login
26.3%

Connection
10.5%

Problems reported in the last 24 hours

24 hour clock ⏰

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Common HEK Service-App Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. HEK Service-App iPhone Issues and Solutions

  2. HEK Service-App Android App Issues and Solutions


  Contact Support

Verified email  

Contact e-Mail: kontakt@hek.de


Verified email ✔✔

E-Mail: Sven.Schultz@hek.de

Website: 🌍 Visit HEK Service-App Website

Privacy Policy: https://www.hek.de/service-app-pages/app-datenschutz/

Developer: HEK - Hanseatische Krankenkasse




‼️ Outages Happening Right Now

  • May 18, 2025, 10:19 AM

    a user from Hanover, Germany reported problems with HEK Service-App : Not working

  • May 10, 2025, 02:10 AM

    a user from Berlin, Germany reported problems with HEK Service-App : Not working

  • Mar 20, 2025, 10:34 PM

    a user from Frankfurt am Main, Germany reported problems with HEK Service-App : Not working

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