MAYD app not working? crashes or has problems?

MAYD Status

Last Updated on 2024-04-29 by MAYD Group GmbH

I have a problem with MAYD

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198 User reports:
App has problems

User reports 198

⚠️ Most reported problems ⚠️

Not working

89.5%

Connection

3.5%

Crashes

2.5%

Account

1.5%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 2 Reported Issues:

Alice Inman-morgan 2024-06-24

App freezes as soon as I open it. I have an iPhone X which is up to date. I have deleted the app several times and reinstalled and every time I get the same message - Request Failed Sorry some problem happened. -and then I have the option to hit "Ok". I rely heavily on the app and cant understand why all of a sudden. it no longer works. HELP PLEASE!

Alexandra Vašínová 2022-06-14

I can’t proceed with the payment.

Showing 1-2 of 2 reported issues:

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Common MAYD Problems & Solutions. Troubleshooting Guide

Table of Contents:

MAYD iPhone Issues and Solutions

MAYD iOS app crashes, not working, errors
MAYD iOS app network issues
MAYD on iOS has black/white screen

MAYD Android App Issues and Solutions

MAYD has errors/crashing/not working
MAYD server network connectivity issues
MAYD has black screen

⚠️ Troubleshoot | Fix Now in One Click

MAYD iPhone Issues and Solutions

How to fix MAYD app crashes or not working on Iphone (iOS):

Close and restart the MAYD app on iPhone
Update MAYD app to the Latest Version for iOS
Uninstall and reinstall MAYD iPhone app
Update your iPhone to the latest iOS version

Fix MAYD on iPhone unable to connect to server/internet connection issues::

To resolve MAYD network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

MAYD Android App Issues and Solutions

Fix MAYD not working on Android, crashes, errors or is unresponsive:

Force Stop the MAYD App
1. On android, goto Settings » MAYD » click [Force Stop]

Update MAYD to the latest version on PlayStore

Clear MAYD App Cache and Data:
1. On android, goto Settings » Apps » MAYD » Storage » click [Clear Data] option. This clears both data and cache.
2. restart MAYD.

Fix MAYD unable to contact server/ MAYD internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click MAYD » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto MAYD » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch MAYD