Starship app not working? crashes or has problems?

Starship Status

Published by Starship Technologies on 2024-01-09

Experience the future of food delivery, today. Save time with food, drinks and
snacks delivered fast.

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 2 Comments

By Christine Hills 1 year ago

Have downloaded the app but it will not open. Tried uninstalling & starting again but still the same

By Karen Lee 1 year ago

I cannot submit my email address in your app and then get oops something went wrong here's a cat. I'm in Cambourne. Look forward to your response.

Common dislikes about Starship app

- Delivery times can be long during peak hours

- Limited to 20 groceries at a time

- Substitutes may be sent instead of original order

- Items may be charged at a higher price

- Wrong sizes or items may be sent

- Conflicting information on order receipt and to go print out

Have a Problem with Starship - Food Delivery? Report Issue

Common Starship Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Starship app on iOS and Android devices. Solve all Starship app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Starship iPhone Issues and Solutions

Starship iOS app crashes, not working, errors
Starship iOS app network issues
Starship on iOS has black/white screen

Starship Android App Issues and Solutions

Starship has errors/crashing/not working
Starship server network connectivity issues
Starship has black screen

Starship iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Starship app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Starship app crashes or not working on Iphone (iOS):

Close and restart the Starship app on iPhone
Update Starship app to the Latest Version for iOS
Uninstall and reinstall Starship iPhone app
Update your iPhone to the latest iOS version

Fix Starship on iPhone unable to connect to server/internet connection issues::

To resolve Starship network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Starship black/white screen (blank screen) on iPhone:

Follow the Starship iOS app troubleshooting guide Here →

Starship Android App Issues and Solutions

Fix Starship not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Starship app issues:

Force Stop the Starship App
1. On android, goto "Settings" » click Starship app. » click "Force Stop".

Update Starship to the latest version on PlayStore

Clear Starship App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Starship app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Starship.

Fix Starship unable to contact server/ Starship internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Starship » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Starship » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Starship on android.

Solve Starship black/white screens issue on Android:

Follow the Starship android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Starship Technologies, developers of Starship.

100% Contact Match

Developer: Starship Technologies

E-Mail: [email protected]

Website: Visit Starship Website

100% Contact Match

Developer: Brighter Financial, Inc.

E-Mail: [email protected]

Website: Visit Brighter Financial, Inc. Website

About this app

Download Starship and order your first robot delivery in minutes. 1) Discover your restaurant options and take your pick. 3) Track the robot in Starship , as it travels to you. 4) Unlock the robot with your phone, when it arrives. Save time with food, drinks and snacks delivered fast. Our robots deliver from local restaurants to anywhere you choose. Discover the freedom of food delivered anywhere, in minutes.