iTouch Wearables Status
Are you having issues? Select the issue you are having below and provide feedback to iTouch Wearables.
problems reported in the last 24 hours
Summary of iTouch Wearables Problems 😠👌🔥
- Cannot get the weather on the watch to link with weather on iPhone
- Text is too small when the stopwatch page is opened
17 Reported Issues: 😵🆘🛟🚨📢
Keeps getting stuck at 85% download when I try to download a new dial face.
Having trouble connecting my itouch sport3 watch to my smartphone. It was connected, but for some reason it disconnected and now will not reconnect. I had a ton of trouble connecting the first time also. I have gone through all of your steps of clearing bluetooth cache, forget device, uninstalling, reinstalling app, powering of phone and watch, resetting watch, and nothing works. Why is this so difficult? I am not new to pairing devices, this should be a very simple process.
I Touch Air 3 often does not count the steps, compared against other smart watch.
Both my mom and son have an itouch and both cannot change the face on their watch. When we go into the app and click on watch faces it says none are available. Both my mom and son were able to change the watch face before the app was updated. How do we get the watch faces back. Second thing both my mom and son had to go under Bluetooth and forget device to get their watches to pair with their phones after app update. When I was helping my mom with this is set hers up and didn’t adjust height and weight. Now she can’t edit the weight option because the screen is frozen and won’t let her scroll down. How do we resolve this issue as well?
When itouch updated all I get on screen when I go to app is itouch with all the exercising pictures. Does not go to screen that shows how many steps I take in the day
Fully powered. During download, screen went blank and is constantly pulsating. I can’t get it to stop pulsating and blank screen is of no help.
New app does not show anything but the days stats, can not see yesterday or a week ago. Liked old app better
The new updated app that was launched in May is constantly disconnecting and can not get any notifications from it. I have been in contact with them over email for several weeks but still nothing has been resolved.
The old app worked fine. Installed the new app and have had to uninstall and reinstall many many times just to get a connection that set the date and time and then fails to reconnect. I have tried clearing the blue tooth, clearing the cache, uninstall, re-install, reset the watch several times. Can you put the old app back out on the app store so I can use my watch? This is an android system. Send me a link where I can re-install the old application.
registration unsuccessful on the app. The wrong information may have been entered. I cannot get into the app.
The app is stuck on the loading screen after the update. watch keeps changing to Chinese language
Got new sport watch old sport worked fine. New watch will hook to blue tooth but not to app. New app will not hook up. Any suggestions
The app is stuck on the loading screen after the update
I need account information to reset password and I don't want to have to pay to use this product. If unable to get, I will be purchasing another brand of watch.
I want to know the account info. so I can reset my password.
Itouchwearables app won’t power off, won’t reset, back arrows don’t work, vibrates randomly, switched to Chinese. If only the reset button worked! I’m on the most recent app. Worked fine for 1 year 4 months. Support is not helpful.
Weather not displaying And not it is not logging calories burned.
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Common iTouch Wearables Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot iTouch Wearables app on iOS and Android devices. Solve all iTouch Wearables app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at iTouch Wearables LLC, developers of iTouch Wearables.
Pair with an iTouch Smartwatch or Fitness Tracker to track steps, heart rate, calories burned, sleep and so much more. OTA UPDATES - With Over-The-Air (OTA) support, your watch will receive the latest software updates with any firmware and feature improvements. SLEEP DETECTION - Have your watch track the quality of your sleep. Set daily goals for steps, sleep, calories burned, weight and more. CUSTOMIZE WATCH FACES - Access a large library of watch faces or create your own. WATCH NOTIFICATIONS - See texts, calls, Facebook, Twitter, Instagram and other notifications right on your watch. Check out our new food intake library, where you can easily view nutrition facts and add items to your calories consumed log. ENHANCED CALORIE TRACKER - Monitor your calorie intake and calories burned. Change your watch face to match your outfit, mood or season! CONNECTED GPS - Create a custom route or just keep track of where you've been and where you're going with this useful feature. SET GOALS - Sometimes we are so busy taking care of work or family that we forget to take care of ourselves. Set goals for health, fitness and nutrition. MOVE REMINDER - Sitting in an office chair or the couch too long? Enable friendly reminders to stand up and get moving throughout the day. It even knows if you get up for a (healthy) midnight snack! You decide what you want to see in iTouchWearables settings.
