Carter's app not working? crashes or has problems?

Carter's Status


I have a problem with Carter's

Are you having issues? Select the issue you are having below and provide feedback to Carter's.




⚠️ Most reported problems ⚠️

Something else
63.6%

Not working
22.7%

Connection
4.5%

Crashes
4.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Carter's Problems 😠👌🔥

- Cart doesn't update if something isn't available

- Unable to checkout if anything is removed or changed

- Updating cart takes too long

- Unable to add items to cart

- Unable to check out

- Cart gets cleared constantly

  14 Reported Issues: 😵🆘🛟🚨📢

Jake
2024-10-22

App won’t open

Paula
2023-04-30

Cannot use cart on app. It keeps giving error message whether I try to view it or even add something to it. All I get is an error message. I've tried all troubleshooting possible multiple times. Even to the point of uninstalling and reinstalling multiple times.

Gail Eppinger
2023-04-17

I keep getting fail to access shopping cart and or it crashing when I put orders in. Was forced to to a double order through the website and hoping I won’t end up with doubles of everything and charged double. Please fix. I can’t even access perks which I would like to use before they expire.

Michelle
2022-12-08

It opens then closes. My phone says app has a bug.

Shawn LeBlanc
2022-11-19

App won’t even let me log in!!

Karen Wilds
2022-11-18

Can't login to my Carter's app. Keeps saying that 'something went wrong'.

Felicia J
2022-11-17

App keeps crashing when I attempt to open it or access it through my email I received for a order that's ready for pickup. How am I supposed to notify them that I'm on the way if the app won't work?

Kathryn
2022-11-17

Carter's app continues to crash. Cleared cache, force stopped app, restarted phone

Nicole Borbor
2022-11-12

My carters app keeps saying unable to login. Same thing happened when I tried to login online.

Julie
2022-07-30

My Carter’s app won’t open. I’ve uninstalled and reinstalled, still not opening.

Cyndi
2022-07-29

My carters app will not open.

Diane
2022-07-28

My Carter’s app won’t open. I’ve uninstalled and reinstalled, still not opening ?? I have an iPhone 12 Pro Mac

Annette Gallin
2022-07-07

I've tried to download the app from Google play store several times. Will not download

Betty Reins
2022-04-19

App wonts let me shop or see my orders etc.

Showing 1-14 of 14

Have a Problem with Carter's? Report Issue




Common Carter's Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Carter's Retail, Inc., developers of Carter's.




About this app

For the first time ever, you’ll be able to simultaneously search all three brands; even search items by color at super speed.  In your personalized Rewarding Moments® account dashboard, you’ll know exactly how many rewards you have to spend and how many points ’til your next reward.  With barcode scanning when you’re in store, you’ll have product details, ratings and reviews at your fingertips.  Shop the entire assortment of Carter’s®, OshKosh B’gosh® AND Skip Hop® together anytime, anywhere.  Checkout our special offers just for you and watch your points add up!