Are you having issues? Select the issue you are having below and provide feedback to Carter's.
- Cart doesn't update if something isn't available
- Unable to checkout if anything is removed or changed
- Updating cart takes too long
- Unable to add items to cart
- Unable to check out
- Cart gets cleared constantly
App won’t open
Cannot use cart on app. It keeps giving error message whether I try to view it or even add something to it. All I get is an error message. I've tried all troubleshooting possible multiple times. Even to the point of uninstalling and reinstalling multiple times.
I keep getting fail to access shopping cart and or it crashing when I put orders in. Was forced to to a double order through the website and hoping I won’t end up with doubles of everything and charged double. Please fix. I can’t even access perks which I would like to use before they expire.
It opens then closes. My phone says app has a bug.
App won’t even let me log in!!
Can't login to my Carter's app. Keeps saying that 'something went wrong'.
App keeps crashing when I attempt to open it or access it through my email I received for a order that's ready for pickup. How am I supposed to notify them that I'm on the way if the app won't work?
Carter's app continues to crash. Cleared cache, force stopped app, restarted phone
My carters app keeps saying unable to login. Same thing happened when I tried to login online.
My Carter’s app won’t open. I’ve uninstalled and reinstalled, still not opening.
My carters app will not open.
My Carter’s app won’t open. I’ve uninstalled and reinstalled, still not opening ?? I have an iPhone 12 Pro Mac
I've tried to download the app from Google play store several times. Will not download
App wonts let me shop or see my orders etc.
Complete guide to troubleshoot Carter's app on iOS and Android devices. Solve all Carter's app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Carter's Retail, Inc., developers of Carter's.
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