Carter's Status
Published by Carter's Retail, Inc. on 2023-11-29 3 BRANDS IN ONE
Shop the entire assortment of Carter’s®, OshKosh
B’gosh® AND Skip Hop® together anytime, anywhere. For the first time ever,
you’ll be able to simultaneously search all three brands; even search items
by color at super speed.
Are you having issues? Select the issue you are having below and provide feedback to Carter's.
problems reported in the last 24 hours
Reported Issues: 13 Comments
By Paula 11 months ago
Cannot use cart on app. It keeps giving error message whether I try to view it or even add something to it. All I get is an error message. I've tried all troubleshooting possible multiple times. Even to the point of uninstalling and reinstalling multiple times.
By Gail Eppinger 1 year ago
I keep getting fail to access shopping cart and or it crashing when I put orders in. Was forced to to a double order through the website and hoping I won’t end up with doubles of everything and charged double. Please fix. I can’t even access perks which I would like to use before they expire.
By Michelle 1 year ago
It opens then closes. My phone says app has a bug.
By Shawn LeBlanc 1 year ago
App won’t even let me log in!!
By Karen Wilds 1 year ago
Can't login to my Carter's app. Keeps saying that 'something went wrong'.
By Felicia J 1 year ago
App keeps crashing when I attempt to open it or access it through my email I received for a order that's ready for pickup. How am I supposed to notify them that I'm on the way if the app won't work?
By Kathryn 1 year ago
Carter's app continues to crash. Cleared cache, force stopped app, restarted phone
By Nicole Borbor 1 year ago
My carters app keeps saying unable to login. Same thing happened when I tried to login online.
By Julie 1 year ago
My Carter’s app won’t open. I’ve uninstalled and reinstalled, still not opening.
By Cyndi 1 year ago
My carters app will not open.
By Diane 1 year ago
My Carter’s app won’t open. I’ve uninstalled and reinstalled, still not opening ?? I have an iPhone 12 Pro Mac
By Annette Gallin 1 year ago
I've tried to download the app from Google play store several times. Will not download
By Betty Reins 1 year ago
App wonts let me shop or see my orders etc.
Common dislikes about Carter's app
- Cart doesn't update if something isn't available
- Unable to checkout if anything is removed or changed
- Updating cart takes too long
- Unable to add items to cart
- Unable to check out
- Cart gets cleared constantly
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Common Carter's Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Carter's app on iOS and Android devices. Solve all Carter's app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Carter's Retail, Inc., developers of Carter's.
87.5% Contact Match
Developer: Carter's Inc
E-Mail: [email protected]
Website: Visit Carter's Website
For the first time ever, you’ll be able to simultaneously search all three brands; even search items by color at super speed. In your personalized Rewarding Moments® account dashboard, you’ll know exactly how many rewards you have to spend and how many points ’til your next reward. With barcode scanning when you’re in store, you’ll have product details, ratings and reviews at your fingertips. Shop the entire assortment of Carter’s®, OshKosh B’gosh® AND Skip Hop® together anytime, anywhere. Checkout our special offers just for you and watch your points add up!
