Carter's app not working? crashes or has problems?

Carter's Status
I have a problem with Carter's

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4 User reports:
App has problems
 User reports 4

⚠️ Most reported problems ⚠️
Something else
76.5%

Crashes
5.9%

Login
5.9%

Not working
5.9%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 13 Reported Issues:

P
Paula 2023-04-30

Cannot use cart on app. It keeps giving error message whether I try to view it or even add something to it. All I get is an error message. I've tried all troubleshooting possible multiple times. Even to the point of uninstalling and reinstalling multiple times.

G
Gail Eppinger 2023-04-17

I keep getting fail to access shopping cart and or it crashing when I put orders in. Was forced to to a double order through the website and hoping I won’t end up with doubles of everything and charged double. Please fix. I can’t even access perks which I would like to use before they expire.

M
Michelle 2022-12-08

It opens then closes. My phone says app has a bug.

S
Shawn LeBlanc 2022-11-19

App won’t even let me log in!!

⚠️ Troubleshoot | Report Issue ⚠️
K
Karen Wilds 2022-11-18

Can't login to my Carter's app. Keeps saying that 'something went wrong'.

F
Felicia J 2022-11-17

App keeps crashing when I attempt to open it or access it through my email I received for a order that's ready for pickup. How am I supposed to notify them that I'm on the way if the app won't work?

K
Kathryn 2022-11-17

Carter's app continues to crash. Cleared cache, force stopped app, restarted phone

N
Nicole Borbor 2022-11-12

My carters app keeps saying unable to login. Same thing happened when I tried to login online.

J
Julie 2022-07-30

My Carter’s app won’t open. I’ve uninstalled and reinstalled, still not opening.

⚠️ Troubleshoot | Report Issue ⚠️
C
Cyndi 2022-07-29

My carters app will not open.

D
Diane 2022-07-28

My Carter’s app won’t open. I’ve uninstalled and reinstalled, still not opening ?? I have an iPhone 12 Pro Mac

A
Annette Gallin 2022-07-07

I've tried to download the app from Google play store several times. Will not download

B
Betty Reins 2022-04-19

App wonts let me shop or see my orders etc.

Showing 1-13 of 13 reported issues:

Have a Problem with Carter's? Report Issue




Common Carter's Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Carter's iPhone Issues and Solutions

  2. Carter's Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: Appsupport@carters.com

Website: 🌍 Visit carter's Website

Privacy Policy: http://www.carters.com/privacy/privacy-policy.html

Developer: Carter's Inc




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