YOUR ADIDAS - MORE THAN A SHOPPING APP. The home of sport and trainers, the
adidas app puts you closer to the action with instant access to sneaker drops,
seasonal fashion releases, and the sports, clothes and gear that fit your
Listed below are our top recommendations on how to get in contact with adidas. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact adidas. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of adidas AG
Tried ordering on the website and it wouldn’t take my VERIFIED card so I downloaded the app and it still wouldn’t verify my card. So I had to pay through pay pal on the app and my item said it would be delivered on a day I was able to get it immediately off my porch but it was delivered a day early so I wasn’t there so i’m assuming someone stole it and i emailed adidas and they responded once telling me to double check that the mail carrier didn’t place it somewhere else and I responded telling them it was no where and they would NOT respond at all and still have not I have sent maybe 4-6 more emails so finally filed a claim through paypal and paypal took their side because they could provide shipping even though i NEVER got it! DO NOT ORDER FROM ADIDAS TERRIBLE CUSTOMER SERVICE!!!!!!
Becoming more useless with each update. Now freezes after opening on iPad every time. Tried to make another order yesterday. "Oops, something went wrong". Had to use laptop and then no creator points. Again. One order was cancelled by adidas after two weeks because they sold me something they didn't actually have. Another order showed PROCESSING after a month. THEN cancelled. Live chat told me to order the item again and phone service told me it was actually cancelled even though it was in stock. Reordered same item while "in stock". Still PROCESSING a week later with a delivery date that's already passed. Guaranteed they cancel this order as well. Nearly impossible to get what you order. UPDATE. Same ordered item canceled a third time. Bravo. Poor. Very poor.
It’s been a while since I used this app since I never could get anything bought off of it. Bots have and to this day plagued this app and so only resellers are able to buy limited drops. Couple weeks ago, I got a message saying additional pairs of the Yeezy Citrin were available. I immediately tried to cop and it said that my order was processed. I followed up today and found out it was cancelled. No email or any communication advising me of what had happened. As of writing it still says my order is processed. I bet the app developers are a pretty uninspired, underpaid bunch for this app to be in such sorry state. It pales in comparison to what Nike has. They even have gimmicks like levels you need to reach just to be given a chance to purchase limited stuff.
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