Contact OfferUp Support

by So-so Review

Was an excellent selling site. It was! No more! They took over Let go and has issues. Then about month ago they tried to upgrade the site. I said tried. For no reason you are logged out of the site even when you’re on the site. You will post something and think it’s available for viewing but you’re the only one who can see the listing. Now I have to post then sign out look up the listing and seeing it is available for viewing. Usually I have to post 3,4,5 times before it shows up for viewing. I change one little word so I can track which one shows up. Couple days ago I found out everything I had posted was wiped out from viewing. Only I could see the listings. I only found out because a returning customer asked where everything went. After reposting several listings I was suddenly logged out again. When I logged back on everything I just posted was gone. Again nothing could be view. Couple hours later listings could be viewed. It was everything that was posted prior to the letgo takeover. Some listings were removed weeks ago they were back. Listings that were sold and removed were back and listed as available. I could write and write for hours about the issues with this site. Furthermore There is no way to contact a human only through email and usually you get a lame apology and no useful information and that takes days for that lousy response. If you have stuff to sell use a different site even if it costs more.

by Wake Up Offer Up!!!

I had someone pretend to be interested in an item only to try to get me to meet them at a bar when I told them I was married and my husband would meet them for the sale they changed their mind and I asked why they said openly they were trying to get me alone in a dark place and when I said they would be reported they said they would just make another profile. When I notified offer up 3 times and even demanded a supervisor or real person I got the same auto reply even as a reply to my follow up to the auto reply, “we are sorry and can see when this happens as frustrating. We will open an investigation but you won’t be able to see the results we suggest blocking them”. So they say they will open an investigation but you won’t know what happens and to block them so you won’t know if they were removed. I also had a item I was selling that recently jumped in value and had a bunch of people call me derogatory names (not the small ones) when I sold it to the first person to pay. I reported. What did offer up reply? “We are sorry this can be frustrating we will open a report but you won’t be able to see the results. We suggest blocking them”. Serious you charge 13% for using the shipping service yet you earn nothing as there seems to not be a single human working there even when they e become the new sexual rapists Craigslist

Btw they ask you to email them. They never reply

by AeroJohnny

I loved this app and appreciated how the developers has created this app. There’s so much interesting and exciting stuffs to buy for good deals. However my experience with the sellers is otherwise unpleasant. There’s many experiences that I find it unappreciative and I understand there is a lot of odd people out there to work with. For example, I saw the new item and made an offer, the seller did respond but with very strange and ominous message which I immediately find it to be suspicious. I told that seller I decided to not proceed ahead with the deal due to uncomfortable of that message. I was blunt about this to the seller then that person sent me horrendous messages. I ignored that person the right away.

Also when I made an offer, the sellers are obliged to let users know about their offers already sold or take down the posts. I’m sick and tired of seeing so many similar vehicles sellers posted even after they claimed they sold it. I told this girl in Worcester after she posted white Impala on offer up after she told me she has already sold it then few weeks later, posted the exact same car. I made an offer with suspicious and she claimed it’s sold ‘again’. I told her about the same thing weeks before, she said she never do such a thing like that.

This is the problem. The “sellers” like her should be banned from offer up for gaming around with the users. It’s not cool. I will change the rating when it’s being improved.