Trentino Guest Card app not working? crashes or has problems?

Trentino Guest Card Status

Last Updated on 2021-07-05 by Trentino Marketing S.p.A.

I have a problem with Trentino Guest Card

Are you having issues? Select the issue you are having below and provide feedback to Trentino Guest Card.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Trentino Guest Card? Report Issue

Common Trentino Guest Card Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Trentino Guest Card app on iOS and Android devices. Solve all Trentino Guest Card app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Trentino Guest Card iPhone Issues and Solutions

Trentino Guest Card iOS app crashes, not working, errors
Trentino Guest Card iOS app network issues
Trentino Guest Card on iOS has black/white screen

Trentino Guest Card Android App Issues and Solutions

Trentino Guest Card has errors/crashing/not working
Trentino Guest Card server network connectivity issues
Trentino Guest Card has black screen

Trentino Guest Card iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Trentino Guest Card app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Trentino Guest Card app crashes or not working on Iphone (iOS):

Close and restart the Trentino Guest Card app on iPhone
Update Trentino Guest Card app to the Latest Version for iOS
Uninstall and reinstall Trentino Guest Card iPhone app
Update your iPhone to the latest iOS version

Fix Trentino Guest Card on iPhone unable to connect to server/internet connection issues::

To resolve Trentino Guest Card network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Trentino Guest Card black/white screen (blank screen) on iPhone:

Follow the Trentino Guest Card iOS app troubleshooting guide Here →

Trentino Guest Card Android App Issues and Solutions

Fix Trentino Guest Card not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Trentino Guest Card app issues:

Force Stop the Trentino Guest Card App
1. On android, goto "Settings" » click Trentino Guest Card app. » click "Force Stop".

Update Trentino Guest Card to the latest version on PlayStore

Clear Trentino Guest Card App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Trentino Guest Card app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Trentino Guest Card.

Fix Trentino Guest Card unable to contact server/ Trentino Guest Card internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Trentino Guest Card » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Trentino Guest Card » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Trentino Guest Card on android.

Solve Trentino Guest Card black/white screens issue on Android:

Follow the Trentino Guest Card android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Trentino Marketing S.p.A., developers of Trentino Guest Card.

About this app

In Trentino, each guest is entitled to a Trentino Guest Card from the moment of booking their accommodation. Available to adults and children, the pass is designed to enhance your holiday experience. By downloading TrentinoGuestCard and using the code you’ve been given, you will be free to travel on all local transport, easily find and access museums and other activities, create your wishlist, book exclusive events, keep up to date with the latest news, keep a record of all your experiences and leave reviews.