About: The Tompkins Community Bank Mobile App is a free mobile banking app that gives
you the ability to aggregate all of your financial accounts into a single,
up-to-the-minute view so you can stay organized and make smarter financial
decisions. It is fast, secure and makes life easier by empowering you with the
tools you need to manage your personal finances.
Table of Contents:
The Tompkins Community Bank Mobile App is a free mobile banking app that gives you the ability to aggregate all of your financial accounts into a single, up-to-the-minute view so you can stay organized and make smarter financial decisions.
To use the Tompkins Community Bank Mobile App, you must be enrolled as a Tompkins Community Bank Digital Banking user.
Add Tags, Notes, & Images: By enhancing transactions with custom tags, notes or photos of a receipt or check, you have the ability to stay organized and find exactly what you’re looking for when searching through your finances.
The app utilizes the same bank-level security that protects you when you’re on Tompkins Digital Banking for desktop.
Contact: Locate ATMs or branches and contact Tompkins Community Bank’s Customer Care Center directly from the app.
Multi-Account Aggregation: View all of your financial information (balances, transaction history, merchant spending averages) in one place for on-the-go organization.
If you currently are a Digital Banking user, simply download the app, launch it, and login with the same credentials.
It is fast, secure and makes life easier by empowering you with the tools you need to manage your personal finances.
The app also features a unique 4-digit passcode setting that prevents unauthorized access.
After you successfully login to the app, your accounts and transactions will begin updating.
Alerts & Notifications: Set alerts for low funds and be notified about upcoming bills.
By SixelaGreen14
Read the mailing they sent everyone. Follow the instructions. They tell you what your temporary password is. Reset your password back to the old one if you want. It’s much better than the old app. We gotta keep up with the times my people!
By Tomster624
My second time using TompkinsCommunityBank and it works fine. Definitely saves time traveling to the bank and back.
By Lord Bathrobe1
I have been a customer for about six years and used a variety of online services at Tompkins Trust. Their latest incarnation is the most comprehensive. With a little practice it addresses all of my needs. Thanks Tompkins!
By Bannionchick
I like how convenient TompkinsCommunityBank is for most things but there is no way to look at a list of past checks beyond a month like you used to be able to on the site. That is the only thing I wish was different.
By Joeymac.
Thanks, Tompkins, for updating your mobile banking app. It’s much better than the previous app and allows me to do all of banking, including bill pay, from my phone.
Keep up the great work.
By Gratchling
The deposit function works great. So much easier and quicker.
By J9Sacc
Really annoying that we can’t deposit more than a couple grand per month through mobile deposit. I’ve been a customer for years and would think my amount would be increased base on my deposit history. I hate having to go to the bank.
By Gwaddd
Easy to submit deposits with your I-phone.
By That white van
mobile deposit is messed up the check says what it’s supposed to for endorsement and on one line like it asks and it keeps rejecting it
By xsdrevb
Very user friendly. Easy to use. No glitches.
By wstave
Had trouble at first then finally caught on. Great convenience
By x22report
Best banking app I’ve seen yet. Better than the large national banks.
By Buffalosmokestack
The Mobil deposit is difficult and it takes 4 or five attempts to get it to work.
By Coconut momma
TompkinsCommunityBank is just as bad as their old one. I followed the instructions that were in the standard mailing and it won’t accept my password. I’ve tried so many times now I have to call them and straighten it out because it says I’m locked out.
By Judy's stuff
It always takes several tries to get my check accepted. The endorsement is not always accepted.
By leaving tompkins
The worst on line / mobile banking I have seen. Makes me think seriously about leaving for another bank for both business and personal accounts. Completely unacceptable on all counts.
By Tburgueso
Seems to work now.
By Andipalm22
Nice to know some things never change, like the digital cluster-F that was the Tompkins log-in system. New app. New system. Seriously? Tried to sign in - was sent to the ‘we can’t find you’ page. Was told to enroll, and sent to account recovery. When I tried account recovery, was sent to the ‘you’re already enrolled’ page... etc etc etc. Bounced back and forth, then locked out. Again. Can’t wait to chat with my old buddies at TCTC tech support. Again. Just like old times...
By Mister met
Took 7 retakes. Very temperamental app.
Yes. Tompkins Community Bank is very safe to use. This is based on our NLP (Natural language processing) analysis of over 5,221 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Tompkins Community Bank Is 42.5/100.
Yes. Tompkins Community Bank is a totally legit app. This conclusion was arrived at by running over 5,221 Tompkins Community Bank User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Tompkins Community Bank Is 60.9/100..
Tompkins Community Bank works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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