TLC Community CU Reviews

TLC Community CU Reviews

Published by on 2024-11-20

🏷️ About: Your life is running at full speed most of the time, and we know you deserve an easy, fast and secure way to manage your money. TLC's Mobile options give you the power to do everything from your phone or tablet whenever it's convenient for you.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
59.5%

😎👌🔥 Positive experience
23.5%

🙄💅🫥 Neutral
17.0%

~ from Justuseapp.com NLP analysis of 2,931 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app is simple and easy to use.

- It has all the necessary features and more.

- The customer service is excellent.

- The new look and features are great.



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

TLC

2022-05-31

My account has been breached numerous times over the past 4 years and it’s down right ridiculous your security standards are so low and easy to get passed by.

Mobile deposit

2022-07-02

Simply impossible, and frustrating

Worse than before

2022-08-02

Money transfers can’t have notes on them so therefore the person receiving the transfer doesn’t have any idea what it’s for. And making payments on loans is broken you cannot have additional money go towards it you have to make additional payments now which is just hitting with more fees and more fees this might be the worst money app I’ve seen

Please fix some things

2022-09-03

Still didn’t fix. Gave it a lower rating.

Please bring back the ability to copy into the member number. I have to transfer money several times a month to different accounts.

Also it’s annoying to login every time I go off TLCCommunityCU . Which I have to do now since I can’t paste into the member number.

Worst app ive ever used

2022-10-05

Sometimes it works. Most of the time it doesnt. Navigation is terrible. TLCCommunityCU could easily be simplified by reducing the amount of steps needed to check transactions. When you tell an employee how bad TLCCommunityCU is, they agree. The old app worked perfect. But I guess that wasnt difficult enough for their customers.

Why fix what WASN’T broken????

2022-11-05

I hate the new mobile app and the new web site! NOT user friendly and missing a lot of good things from old system!

Mobile Deposit does not work.

2022-12-07

The mobile deposit works part of the time, or it takes four or five times for it to go through. Not happy 😢😢

UPDATE

2023-01-07

MAKE IT SO I CAN SEE MY TRANSACTIONS RIGHT AWAY LIKE THE OLD APP. NOT THREE DAYS LATER.

Unusable

2023-02-08

Auto bill pay and transfers from one account to another are hard to generate and then impossible to monitor as virtually no important info such as account numbers are available for review. I cannot tell what bills I have coming out in two days, and if the accounts being paid are correct. I cannot transfer fron my business to my Personal account without coming in to the bank and asking a teller to do it. Not good at all.

Not liking new app.

2023-03-12

It’s a real pain that we can no longer see account numbers any more, when trying to pay bills!! I have different accounts with som businesses and I can not pay them through this new app. because I can’t tell which one I am paying.

Transfers

2023-04-10

Wish it would still confirm where it’s going before submitting. When transferring to any member

Bill Pay and Loans

2023-05-12

I do not care for the new way bill pay extracts funds from accounts. It used to be the funds would extract right away and now they do not extract until the checks clear. The new app is more useful though. As far as loans, recently within the last couple of months, we could not get anyone to return a phone call to discuss loan options. We ended moving two of our rental house loans to another bank as they returned our call.

Missing Options

2023-06-12

I miss the “Notes” option for when I transfer $$ to other members. The old app had that option and I miss it dearly.

Account numbers

2023-07-14

Would be nice to be able to see the account numbers in my bill pay? Have not been real crazy with this new system.

Requests

2023-08-14

A few small requests please. Can you look into incorporating a budget building type of tool within TLCCommunityCU ? Also TLCCommunityCU could use some optimization updates as mine won’t load transactions currently.

Great new features!

2023-09-15

I love the new look and new features. The only thing that I’ll have to get used to is the new GUI when I login. There’s only one thing I would love to see in this new app that the old app had and that is having all withdrawal amounts appear in red. But I’m still glad there’s a fresh new update!

Highly recommend this Credit Union. It is absolutely fantastic.

2023-10-17

Yes

Awesome App

2023-11-17

This has everything I’m looking for and more! Nicely done TLCCU

Awesome app

2023-12-19

Stellar customer service

So Easy to Use!

2024-01-19

The simplicity of using this apps is outstanding.



Is TLC Community CU Safe? 🤗🙏


Yes. TLC Community CU is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 2,931 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for TLC Community CU Is 28.4/100.


Is TLC Community CU Legit? 💯


Yes. TLC Community CU is legit, but not 100% legit to us. This conclusion was arrived at by running over 2,931 TLC Community CU User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for TLC Community CU Is 48.9/100..


Is TLC Community CU not working? 🚨


TLC Community CU works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with TLC Community CU? Post a Review




Features

Your life is running at full speed most of the time, and we know you deserve an easy, fast and secure way to manage your money.

Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks.

Secure your account with a 4-digit passcode or biometric on supported devices.

TLC's Mobile options give you the power to do everything from your phone or tablet whenever it's convenient for you.

  Customer Service/Support
Developer:
TLC Community Credit Union

Contact e-Mail:

Website: