Delta Community Credit Union Reviews

by Grim 32

I started using the mobile check deposit heavily during the hard social times that we are now in due to the club members in DC passing good ole rules that we fellow non members have no choice to participate and follow. Anyway, when I attempt to make a deposit, DeltaCommunityCreditUnion apparently has a problem identifying the endorsement on the back of the check. There have been multiple times where I have taken the picture of the back of the check, I can clearly see my signature on the scan just to have DeltaCommunityCreditUnion tell me that it’s not found and I have to retake the picture. Which ends up taking three or four times before I give up and just put it off for the next day. Other than that the other features of DeltaCommunityCreditUnion work fine. At least for now until big brother reads this review then begins the shenanigans of completely making DeltaCommunityCreditUnion useless for me.

by Gpsarros

This credit union / bank is crap!! They are so quick to take your deposits, but when it comes time to use your money, they give you the run-around!! They put block on transfers and hold your money for illegitimate reasons. Their employees are idiots, and that’s putting it politely. They can’t explain why things are being done and can’t resolve issues. What good is it to have a bank when you can’t access YOUR money???

I finally was able to take all of my cash out and got rid of these losers. If they have insolvency issues, I am not getting the short end of the stick.

by BCKraus

Rarely use DeltaCommunityCreditUnion but on 2 of the past 4 months I’ve gotten error messages telling me to “try again later” when I’m trying to make a payment/transfer from my checking to my auto loan. There are plenty of funds in my checking acct. This inconvenience requires me to set a reminder task on my calendar to go try it again another day and hope DeltaCommunityCreditUnion works then. Of course, if I forget, my payment could be late so it’s annoying this has to be so difficult. Please fix your app!

by Mikeymikey170

I love Delta! Unfortunately I don’t love the Delta Credit Union or DeltaCommunityCreditUnion. It is not very reliable and neither is their ATM system. Maybe it’s just my luck. I don’t get money out of the ATM very often and it’s not uncommon for the machine to be down. As I write this review I can’t even log into my account from my computer or phone. During the Covid 19 lock down their wait times in the drive thru lines were horrible. It was taking them over 20 minutes for simple transactions at their branch in Fayetteville. I’m not impressed.

by Cwig66

I have been with DCCU since 1986. It just seems like things are not the same since you left Delta. I keep up with my credit scores and had applied for a car loan because you had in the past, always had the best rate. This last time you were 2% higher than CARMAX!!! Really???? Needless to say I went with CARMAX. If they were a bank I would have all my money there now. The real kicker was....I had more money in my money market account than what I was asking for my car loan.

by BC0068$

I am unable to designate a check to be paid towards principle only on my mortgage in the bill pay app. Certain payees do not show the memo ( gee I wonder why a bank would make it hard to pay my mortgage principle off faster) . Due to this issue I am forced to send paper checks through the mail to my mortgage bank. This would be so simple to correct but we all know why they won’t. Can not do it on the online bill pay either. If I use DCCU bill pay to pay more towards my mortgage principle , it ends up going towards the following month payment. When I had my money at another bank I did not have this issue with their bill pay service. My mortgage is the only payee I am forced to send a paper check through the mail .Looking into moving all of my money to another bank that does not have this issue.

by Yolo182752:&

I have always loved using the Bill Pay feature on my app but I just downloaded the new update and now when I go to pay a bill it is not working properly. I can put the Amount of the bill in, as well as the Date, but when I try to use the From button to designate what account it is to be paid from it won’t let me choose anything and therefore will not complete the transaction. Please fix!

by Brielick

I haven’t been able to do bill pay from DeltaCommunityCreditUnion for months. It was working fine and then an update went out and I can no longer select an account to pay the bill from, thus the whole thing doesn’t submit (even though there’s only one option for which account to pay from). Thought surely it’d get fixed immediately. Have been having to log into the desktop site in order to pay any bills. Inconvenient.
When it happened I looked for a place in DeltaCommunityCreditUnion to send feedback. Didn’t find any.

by EternalSigh

I hate that I can’t see dates for the transactions or even more details. I have deposits pending for sometimes a week (which I wish they would just release but whatever) and there’s no way of me knowing when they will actually clear without calling. Even when I log into the system from my desktop, there’s no extra information. My account is currently overdrawn cause I saw a pending deposit last Friday but it still hasn’t cleared the following Wednesday. Had I known I would have made necessary arrangements to add cash into my account but now I’m out of unnecessary money since I was charged an overdraft fee.

It also should be easier to do a chargeback on transactions, especially with so much scamming going on these days. It’s been awhile since I tried since last time I was told I’d have to print out a form and either mail it in or bring it into the bank which can be a lot.

by Yeah5675

DeltaCommunityCreditUnion serves me well as I’ve never really had something to complain about. Transfers are easy and fast and I like the FaceID/FingerPrint Scan to access. However, sometimes it’s a little wonky trying to scan checks and I wish there was a notification or something for when a check doesn’t go through

by Teelocs21

I love DeltaCommunityCreditUnion. Very convenient and easy to maneuver around in. The only thing I don’t like is at times it takes a while to show a current and accurate balance after making a deposit. This is on cash deposits as well even after refreshing DeltaCommunityCreditUnion . Other than that, I would have given it a five. Still satisfied overall. I mean it is technically.

by Kidmjf

Update: Another good update. Any plans to add dark mode support?

Great update and love that the iPad and iPhone app have the same look and feel now.. Would like to see being able to transfer to other accounts that aren't yours or ones that you are joint on. Also, being able to log into multiple accounts that you may be joint on. Thanks!

by Taimik

This new update is terrible to be honest. There was nothing wrong with the user interface on the transactions screen. The new update make it extremely hard to view my transactions. The text is too bold and I can barely read the dates. Please go back to the old interface. Out of the 5 or so banks accounts I have DCCU is the best. But this update puts you at the bottom of the list. At this point I don’t even want to log into DeltaCommunityCreditUnion the to view my transactions because it’s a pain to read them. Please change this.

by Ameliaahope

Been using DeltaCommunityCreditUnion for a while. Every upgrade it gets better. In the past I’ve had times where it freezes when I am trying to do a mobile deposit, but it always works out.
Aside from that, all good. :)

by Sound-Off

When taking pic of backside of check, it always says image is wrong. I think the problem is that the lines for signature and date if done as displayed, it cuts off endorsement. The alignment is off from what pic takes, where graphic says to put check, and what registers.

by Daguilera7715

I’ve had Delta now for 9 years. They’re the best banking institution I’ve ever had and will ever have. I’ve used them for credit cards, auto loans, and will go through them for the mortgage. Earning interest on all of your accounts, no maintenance fees, and they’re very forgiving when you have emergencies. Go Delta!

by Annointed To Act

I enjoy being a Delta Community Member. I have access to my Banking services 24/7 no matter where I am in the world.
I am able to check my statements OnLine after each transaction I make rather at home or abroad. This gives me great peace of mind.

by Markcma3

Been with Delta Credit Union since I was 18 years old, 27 years! Thanks to a mother who worked for Delta Airlines, she initially had me sign up for a savings and it snowballed from their. I’ve tried Washington Mutual and BOFA at some points in my life due to employers recommendations, but never left DELTA CU. They don’t compare! If you are looking for a financial institution, Delta CU is for you and you will not be disappointed. Even DeltaCommunityCreditUnion rocks! Love it!

by Chincky Baby

I love the credit union the only thing that I dislike is once the money has been taken out of my account there always a pending payment instead of them just taken the money righ then and there. This make me go into a whole because I’m thinking that it’s taken out but then my account t goes into a negative stance please fix this

by Bjrckyschkyfvngsefcsgv

One way I benefit from DeltaCommunityCreditUnion is I open savings accounts from DeltaCommunityCreditUnion in minutes. I set up savings accounts to budget for monthly bills like my mortgage. Every pay check I transfer money to that savings account then when mortgage is due it’s already there and I can just transfer from the savings to pay it. With an allotted 6 transfers a month from a savings account and a minimum balance requirement of only $5, I use this technique for budgeting other things too like holidays and vacations.

by Desiree Tchalla

I love Delta Credit union and the ease of banking with them but DeltaCommunityCreditUnion needs a facelift. With Wells Fargo and Chase, I’m able to transfer money with Zelle so easily between banks. With Delta, they make it so difficult because I’m not able to use Zelle, the P2P transfer option is only available on the Desktop website, and it takes 2-3 days. VyStar Credit Union offers Zelle, so no it isn’t just exclusive to FDIC institutions.

by IPaulie777

Overall DeltaCommunityCreditUnion is straightforward and simple to use. However, it does not offer the ability to transfer funds to an external bank account. You have to login into the desktop site if you want to transfer funds to one of your other bank accounts.

by Shearches

Everything is simple and clear and laid out to where I can find it. I also love the ability to take a picture of my check. The only problem I have with it is DeltaCommunityCreditUnion will just randomly shut down sometimes