GoToAssist Seeit app not working? crashes or has problems?

GoToAssist Seeit Status

Published by LogMeIn, Inc.

DOWNLOAD THIS APP ONLY IF INSTRUCTED TO DO SO BY A TRUSTED REMOTE EXPERT. The
GoToAssist Seeit app allows you to securely share your iOS device camera with a
Seeit expert.

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Common GoToAssist Seeit Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GoToAssist Seeit app on iOS and Android devices. Solve all GoToAssist Seeit app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GoToAssist Seeit iPhone Issues and Solutions

GoToAssist Seeit iOS app crashes, not working, errors
GoToAssist Seeit iOS app network issues
GoToAssist Seeit on iOS has black/white screen

GoToAssist Seeit Android App Issues and Solutions

GoToAssist Seeit has errors/crashing/not working
GoToAssist Seeit server network connectivity issues
GoToAssist Seeit has black screen

GoToAssist Seeit iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GoToAssist Seeit app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GoToAssist Seeit app crashes or not working on Iphone (iOS):

Close and restart the GoToAssist Seeit app on iPhone
Update GoToAssist Seeit app to the Latest Version for iOS
Uninstall and reinstall GoToAssist Seeit iPhone app
Update your iPhone to the latest iOS version

Fix GoToAssist Seeit on iPhone unable to connect to server/internet connection issues::

To resolve GoToAssist Seeit network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GoToAssist Seeit black/white screen (blank screen) on iPhone:

Follow the GoToAssist Seeit iOS app troubleshooting guide Here →

GoToAssist Seeit Android App Issues and Solutions

Fix GoToAssist Seeit not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GoToAssist Seeit app issues:

Force Stop the GoToAssist Seeit App
1. On android, goto "Settings" » click GoToAssist Seeit app. » click "Force Stop".

Update GoToAssist Seeit to the latest version on PlayStore

Clear GoToAssist Seeit App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GoToAssist Seeit app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GoToAssist Seeit.

Fix GoToAssist Seeit unable to contact server/ GoToAssist Seeit internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GoToAssist Seeit » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GoToAssist Seeit » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GoToAssist Seeit on android.

Solve GoToAssist Seeit black/white screens issue on Android:

Follow the GoToAssist Seeit android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LogMeIn, Inc., developers of GoToAssist Seeit.

100% Contact Match

Developer: LogMeIn, Inc.

E-Mail: [email protected]

Website: Visit GoToAssist Seeit Website

76.47% Contact Match

Developer: LogMeIn, Inc.

E-Mail: [email protected]

Website: Visit LogMeIn, Inc. Website

About this app

If you received a 9-digit support key from a GoToAssist Seeit expert, start GoToAssistSeeit , enter the 9-digit support key, and then tap 'Join Session' to join the support session. 4. If you received a URL from a GoToAssist Seeit expert, just tap the URL to join the session. Active phone call during Seeit session requires mobile network plan that allows simultaneous voice and data. The GoToAssist Seeit app allows you to securely share your iOS device camera with a Seeit expert. With live video streaming, VoIP, hi resolution snapshots and annotations, Seeit provides a simple and powerful way to troubleshoot complex problems remotely. 2. By enabling camera sharing, the expert will see a secure live stream from your device camera and will be able to take snapshots. Tap the exit button to end the session at any time. • Connection to mobile network or WiFi (recommended). DOWNLOAD GoToAssistSeeit ONLY IF INSTRUCTED TO DO SO BY A TRUSTED REMOTE EXPERT. Once installed, tap the URL again to join the session. 3. If GoToAssistSeeit is not already installed, you will be redirected to the store and will need to install it. Once connected, you will be able to communicate via built in VoIP. An active GoToAssist Seeit account is required for the expert. iPhone or iPad device with iOS 8. 1 or above. • Mozilla Firefox® Version 38 or newer, Google Chrome® version 44.