GoToAssist Seeit Status

If you received a 9-digit support key from a GoToAssist Seeit expert, start GoToAssistSeeit , enter the 9-digit support key, and then tap 'Join Session' to join the support session. 4.  If you received a URL from a GoToAssist Seeit expert, just tap the URL to join the session.  Active phone call during Seeit session requires mobile network plan that allows simultaneous voice and data.  The GoToAssist Seeit app allows you to securely share your iOS device camera with a Seeit expert.  With live video streaming, VoIP, hi resolution snapshots and annotations, Seeit provides a simple and powerful way to troubleshoot complex problems remotely. 2.  By enabling camera sharing, the expert will see a secure live stream from your device camera and will be able to take snapshots.  Tap the exit button to end the session at any time. • Connection to mobile network or WiFi (recommended).  DOWNLOAD GoToAssistSeeit ONLY IF INSTRUCTED TO DO SO BY A TRUSTED REMOTE EXPERT.  Once installed, tap the URL again to join the session. 3.  If GoToAssistSeeit is not already installed, you will be redirected to the store and will need to install it.  Once connected, you will be able to communicate via built in VoIP.  An active GoToAssist Seeit account is required for the expert. iPhone or iPad device with iOS 8. 1 or above. • Mozilla Firefox® Version 38 or newer, Google Chrome® version 44.