Daylight app not working? crashes or has problems?

Daylight Status

Last Updated on 2021-12-02 by Big Health Ltd

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

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problems reported in the last 24 hours

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Summary of Daylight Problems 😠👌🔥

- Slow response time

- App freezes and hangs frequently

- Malfunctioning app creates frustration and renders it useless

- Unstable login process requiring a workaround

- Bugs dealing with focus issues

Have a Problem with Daylight - Worry Less? Report Issue

Common Daylight Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Daylight app on iOS and Android devices. Solve all Daylight app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Daylight iPhone Issues and Solutions

Daylight iOS app crashes, not working, errors
Daylight iOS app network issues
Daylight on iOS has black/white screen

Daylight Android App Issues and Solutions

Daylight has errors/crashing/not working
Daylight server network connectivity issues
Daylight has black screen

Daylight iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Daylight app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Daylight app crashes or not working on Iphone (iOS):

Close and restart the Daylight app on iPhone
Update Daylight app to the Latest Version for iOS
Uninstall and reinstall Daylight iPhone app
Update your iPhone to the latest iOS version

Fix Daylight on iPhone unable to connect to server/internet connection issues::

To resolve Daylight network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Daylight black/white screen (blank screen) on iPhone:

Follow the Daylight iOS app troubleshooting guide Here →

Daylight Android App Issues and Solutions

Fix Daylight not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Daylight app issues:

Force Stop the Daylight App
1. On android, goto "Settings" » click Daylight app. » click "Force Stop".

Update Daylight to the latest version on PlayStore

Clear Daylight App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Daylight app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Daylight.

Fix Daylight unable to contact server/ Daylight internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Daylight » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Daylight » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Daylight on android.

Solve Daylight black/white screens issue on Android:

Follow the Daylight android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Big Health Ltd, developers of Daylight.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Daylight 2.0 Website

Privacy Policy: https://www.trydaylight.com/privacy

Developer: Big Health Inc

About this app

This fully digital app teaches you proven techniques and tips to reframe negative thoughts, face difficult emotions, and feel more present and in control. NOTE: You must have a this app account through your employer or health plan to use Daylight. this app™ is your expert guide for overcoming worry and anxiety. Get stigma-free access to evidence-based solutions that are accessible at any time — no appointment or waiting necessary. Please note, this app looks best on mobile devices, and is currently not optimized for tablets. Questions or feedback? Email us at hello@trydaylight. com. Disclaimer: this app may not be suitable for everyone, please review the associated safety information by going to the Suitability Page ( ) for more details prior to starting the program.