SmokeFree app not working? crashes or has problems?

SmokeFree Status

Last Updated on 2024-05-14 by Sebastian Lang

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Common SmokeFree Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SmokeFree app on iOS and Android devices. Solve all SmokeFree app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SmokeFree iPhone Issues and Solutions

SmokeFree iOS app crashes, not working, errors
SmokeFree iOS app network issues
SmokeFree on iOS has black/white screen

SmokeFree Android App Issues and Solutions

SmokeFree has errors/crashing/not working
SmokeFree server network connectivity issues
SmokeFree has black screen

SmokeFree iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SmokeFree app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SmokeFree app crashes or not working on Iphone (iOS):

Close and restart the SmokeFree app on iPhone
Update SmokeFree app to the Latest Version for iOS
Uninstall and reinstall SmokeFree iPhone app
Update your iPhone to the latest iOS version

Fix SmokeFree on iPhone unable to connect to server/internet connection issues::

To resolve SmokeFree network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SmokeFree black/white screen (blank screen) on iPhone:

Follow the SmokeFree iOS app troubleshooting guide Here →

SmokeFree Android App Issues and Solutions

Fix SmokeFree not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SmokeFree app issues:

Force Stop the SmokeFree App
1. On android, goto "Settings" » click SmokeFree app. » click "Force Stop".

Update SmokeFree to the latest version on PlayStore

Clear SmokeFree App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SmokeFree app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SmokeFree.

Fix SmokeFree unable to contact server/ SmokeFree internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SmokeFree » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SmokeFree » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SmokeFree on android.

Solve SmokeFree black/white screens issue on Android:

Follow the SmokeFree android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sebastian Lang, developers of SmokeFree.

About this app

We will show how many cigarettes you haven’t smoked and how much money you have saved. In addition, we have little motivation helps and you can create your own goals you want to achieve. You have stopped smoking or you will stop soon? this app Pro support you during your projects with lots of information and facts. How much poison you've not inhaled and how your body regenerate again. In addition we help you monitor your weight. - How much have you saved?