Mailo Junior app not working? crashes or has problems?

Mailo Junior Status

Last Updated on 2019-06-25 by Mail Object

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Common Mailo Junior Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mailo Junior app on iOS and Android devices. Solve all Mailo Junior app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mailo Junior iPhone Issues and Solutions

Mailo Junior iOS app crashes, not working, errors
Mailo Junior iOS app network issues
Mailo Junior on iOS has black/white screen

Mailo Junior Android App Issues and Solutions

Mailo Junior has errors/crashing/not working
Mailo Junior server network connectivity issues
Mailo Junior has black screen

Mailo Junior iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mailo Junior app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mailo Junior app crashes or not working on Iphone (iOS):

Close and restart the Mailo Junior app on iPhone
Update Mailo Junior app to the Latest Version for iOS
Uninstall and reinstall Mailo Junior iPhone app
Update your iPhone to the latest iOS version

Fix Mailo Junior on iPhone unable to connect to server/internet connection issues::

To resolve Mailo Junior network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mailo Junior black/white screen (blank screen) on iPhone:

Follow the Mailo Junior iOS app troubleshooting guide Here →

Mailo Junior Android App Issues and Solutions

Fix Mailo Junior not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mailo Junior app issues:

Force Stop the Mailo Junior App
1. On android, goto "Settings" » click Mailo Junior app. » click "Force Stop".

Update Mailo Junior to the latest version on PlayStore

Clear Mailo Junior App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mailo Junior app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mailo Junior.

Fix Mailo Junior unable to contact server/ Mailo Junior internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mailo Junior » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mailo Junior » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mailo Junior on android.

Solve Mailo Junior black/white screens issue on Android:

Follow the Mailo Junior android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mail Object, developers of Mailo Junior.

About this app

Avec Mailo Junior, vos enfants disposent de leur propre adresse e-mail dans une messagerie adaptée à leur âge : didactique, ludique et sécurisée. - la messagerie accompagne votre enfant et évolue avec l'âge : simplifiée, intuitive et graphique pour les 6-9 ans, plus riche en fonctionnalités pour les 10-14 ans. - Votre enfant n'échange des e-mails qu'avec les correspondants que vous avez validés. Vous supervisez son carnet d'adresses en toute simplicité à partir de votre adresse e-mail actuelle. - Pas de bandeau publicitaire, pas d'analyse du contenu des messages, pas de profilage : votre enfant est à l'abri de la pression publicitaire. Aucune autre messagerie ne propose un tel service aux enfants.