BofA Prepaid app not working? crashes or has problems?

BofA Prepaid Status

Last Updated on 2023-02-09 by Bank of America

I have a problem with BofA Prepaid

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Something else

66.7%

Account

16.7%

Not working

16.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of BofA Prepaid Problems 🔥

- Does not allow transferring money from prepaid account to another bank

- Only 2 weeks of transactions to be found

- No history or statements

- Login ID and password cannot be the same as on the app

- Login malfunctions and locks up

- No choice of how to receive money

- One time transfer option is slow

- Forced to use debit card for all purchases

- Forced to make up to $1000 withdrawals a day

- Does not treat customers like customers

📋 4 Reported Issues:

Annette 2023-11-13

THE WORST APP EVER. Cannot login, crashes, freezes...so aggravating. Change login, does the same thing!

Tylisha Harvey 2023-06-30

Saying unable to process your request

Brian LFoley 2023-03-07

The app is not allowing sign-in. Says unable to process.

Fernando Preciado 2022-12-06

I am trying to log in bofA prepaid. IT’s keep telling me We are unable to process your request right now. Is that app not working?

Showing 1-4 of 4 reported issues:

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Common BofA Prepaid Problems & Solutions. Troubleshooting Guide

Table of Contents:

BofA Prepaid iPhone Issues and Solutions

BofA Prepaid iOS app crashes, not working, errors
BofA Prepaid iOS app network issues
BofA Prepaid on iOS has black/white screen

BofA Prepaid Android App Issues and Solutions

BofA Prepaid has errors/crashing/not working
BofA Prepaid server network connectivity issues
BofA Prepaid has black screen

⚠️ Troubleshoot | Fix Now in One Click

BofA Prepaid iPhone Issues and Solutions

How to fix BofA Prepaid app crashes or not working on Iphone (iOS):

Close and restart the BofA Prepaid app on iPhone
Update BofA Prepaid app to the Latest Version for iOS
Uninstall and reinstall BofA Prepaid iPhone app
Update your iPhone to the latest iOS version

Fix BofA Prepaid on iPhone unable to connect to server/internet connection issues::

To resolve BofA Prepaid network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

BofA Prepaid Android App Issues and Solutions

Fix BofA Prepaid not working on Android, crashes, errors or is unresponsive:

Force Stop the BofA Prepaid App
1. On android, goto Settings » BofA Prepaid » click [Force Stop]

Update BofA Prepaid to the latest version on PlayStore

Clear BofA Prepaid App Cache and Data:
1. On android, goto Settings » Apps » BofA Prepaid » Storage » click [Clear Data] option. This clears both data and cache.
2. restart BofA Prepaid.

Fix BofA Prepaid unable to contact server/ BofA Prepaid internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click BofA Prepaid » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto BofA Prepaid » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch BofA Prepaid