MyFlorida Reviews

MyFlorida is worthless, extremely limited, no real customer service, just a bot explaining how it can’t help you. What’s the point of an app if you can’t even set up an appointment without calling?

If you want an actual app that works, download QLESS where you can make appointments and even set reminders 15 minutes(or customize the reminders to whatever time suits you) prior to your appointment and holds your spot in line. Show up, go right to the counter without sitting and waiting.

I’ve never written a review in my life before so, I’m quite glad to be here writing one for this god awful app. I know the move to making everything online is supposed to make it easier for the “customer” who just wants to do stuff outside of the DMV, but this is app is freaking stupid. The very first photo on MyFlorida Store for MyFlorida shows that you can do other services on MyFlorida besides renewing your registration. I lost my registration, realized it before having a need to find it on the road, and decided to replace it online instead of at the DMV. The website says you can do it on MyFlorida . okay great, so I downloaded the stupid app and made an account. Literally after all of that work, i can’t request a registration replacement on the stupid app. It literally can’t be done. The stupid chat bot thinks I’m trying to renew it not replace or duplicate it so the stupid thing is telling me that bc my registration is not yet ready for renewal I can’t do it?? Like I’m not an idiot I know that I can’t renew nor do I WANT to. Stupid app and stupid waste of time. If it can’t complete a service, stop advertising that it can and just be honest and tell people that. Geez. Incredibly upsetting.

I got MyFlorida and as soon as I opened it a chat bot walked my through getting my new registration with only a few taps. When I was all done I got a receipt and tracking ID number.

It’s been 6 days. I think MyFlorida told me to allow up to 10 business days. Only thing is can’t figure out where to use this tracking number. For all I know I’ve been scammed. I could easily find out if I just call the DMV and give them my info and ask them if my tag is renewed, but at that point I could have just renewed any other way.

Why give me a tracking ID number and not even give me a clue where to enter it? MyFlorida has two features, update your DMV info and renew tag. Can’t do anything else on there

Using MyFlorida for registration renewal is pretty straight forward until you get to the part where you are supposed to choose 1 year or 2 year renewal. If you select 2 year, the chat bot says it doesn’t understand your selection. To get around this, select 1 year. A few questions later, it will ask you if every looks ok and when you select no, the option to change the registration length will be there. Changed it to 2 years and I was done in about 2 seconds.

Renewal process for registration was pretty straight forward, a little glitch after entering payment info (you have to hit the back button and then Submit.). Using Apple Pay would speed this up considerably. The processing fee is high - $4 - No doubt to pay for MyFlorida which is farmed out to a 3rd party. It is up to you if it is worth it or not. Next year, I may pay in person.

I used MyFlorida to renew my plate for 2 years. The chatbot found my information easily and gave me a 1 or 2 year renewal option. The 2 year renewal option DOES NOT WORK! This should be fixed. I chose 1 year. I received a message about adding something else. I chose yes, and then added the 2nd year renewal option. The cart updated to allow me the option of a two year renewal! Adding payment and receiving the confirmation email was completed in less than a minute. Gen X here who is tech saavy so this AI in government feature was easy to use and it saved time! 4 stars only because the 2 year renewal option did not work without a workaround.

At first I was wary to renew any other way but online. After repeated attempts to get through the website I gave up and decided to try this. The first attempt MyFlorida was telling me that my vehicle couldn’t be found, then I realized maybe the letter O was a zero.... boom it worked. This was the fastest and easiest way to get it done. Wish our government could be this efficient.

I just download MyFlorida and used it for the first time to pay my car registration. It was easy to go through the steps to find my registration and set up a payment method. MyFlorida informed me that my payment would be available to view in MyFlorida wallet. After I finished paying I clicked on the little wallet icon. I got a blank screen with some little blue dots blinking in the middle. There was no menu, back arrow or any way to get out of that screen. After about 5 minutes I closed MyFlorida . When I reopened it, it did show my payment in the wallet. There is a $4.00 fee to process the payment with MyFlorida . There is a $2 fee if you do it online. But MyFlorida is convenient. Would be more convenient if it had ApplePay or PayPal.

The chatbot style works pretty well if all you need is renewal and basic features. MyFlorida couldn’t scan my discover card. Also, the display didn’t refresh after selecting my payment method, I had to drag around to get the text to reset. Beats the etags site in term of cost and ease of use.

Also, could you please add support for Apple Pay?

I’ve never had a smoother, quicker experience with anything DMV related in my life. I have no idea how MyFlorida could have a 3 star average. It’s amazing and incredibly intuitive. I appreciate this things existence. Please don’t cut funding to it and create more of these to other departments of the government.

I usually don’t write reviews but MyFlorida is just amazing. First, it’s way cheaper than other websites. I was able to renew two car registrations in less than 2 minutes using the smart chat which is great. Great job to whoever is making MyFlorida. Just use it, thank me later.

I don’t understand the bad reviews. State site charges 2 bucks, MyFlorida 4. Was fast and got my renewal same time frame as state site. MyFlorida is faster, not all the questions as the state. State tries to prove it’s you but if you want to pay for my tags, go for it. App asks just for your tag number then asks if this is the vehicle. You pay and move on.

If you just want to renew it is the fastest , easiest and cooles tool to use I’ve experienced in a long time . MyFlorida saves you a trip to the dmv and a headache going through the website ! I put in my details and the system found my cars in 3 seconds . I renewed payed and had my paperwork in the mailbox 4 days later !!!! Thank
you so much !!!!

I was skeptical never renewing my tag through MyFlorida before. But was intrigued how easy it was to locate my tag and choose the Two year Renewal Option . Received my new tag within 4 days. 10/10 would recommend. If they had any bugs before, they solved them this process was a breeze for me.

If you are comfortable text messaging, you’re going to love MyFlorida, as I did. It was such a breeze to be able to purchase the renewal license is for my husband‘s truck and trailer. Not only was I able to renew I was able to pay through MyFlorida. It was fast it was easy and extremely convenient. My hats off to the state of Florida for putting together such a fantastic app

Very smooth experience, updated 2 of my car within 2 minutes, no need to think about navigation at all!
Only 1 concern about search.
I have custom tag with my last name, when I search it first time app returned no result.
Then I changed O to 0 and got my car in result. It will be more convenient if app will do it automatically. Other then that works great.

I used this today to renew my car tags. Took me 5 minutes with the automated text program. They have text options available for you to quickly reply, or you can type your own. Added my card and updated my registration for 2 years. Very simple and easy.

I just read about MyFlorida and tried it. It was so easy and quick to renew my license plate tags. It was much better than talking with a person or trying to navigate your way through a voice response type system. I’ll definitely use it again and will tell my friends about it.

Honestly I was sketched out about the download while reading reviews prior to installing MyFlorida . I decided to proceed and download MyFlorida anyway to have a look myself. Chat bot came up instantly and went straight into asking simple, quick questions which made the process of renewal very easy. I had no glitches, or stalls. Now I just have to wait the 10 business day and was given a confirmation number just in case. Don’t overanalyze people!

I went online to renew in October when my birthday is in August. I forgot again this year! I used to receive a renewal form in the mail. The DMV led me to MyFlorida. I downloaded it and within minutes I filled out a brief application and paid and went on my way. One of the easiest processes I have ever encountered online. I love that I have a digital receipt. I don’t have to take off from work to go to the DMV or race tomorrow after work or ride around freaked out because I forgot to renew and have an expired tag!

The process of renewing your registration is pretty easy and would rate this higher if it was just based on that. But after 3 weeks of not receiving my registration I had to go to the tax collectors office and pick it up in person. I never received one in the mail. So based on that I’m rating this lower. Looks like it’s a gamble on when and if you will receive your registration when using MyFlorida.

I bought two registrations from here for both of my cars. They both never came in the mail and you have to go to the dmv sit for hours and then pick it up which once my number was called was like 2 min. Just frustrating waiting for it and it never comes. Tried it twice just to see if the first was a glitch but clearly not.

No more waiting in lines, just pure comfort now. There are some things that still have to be corrected, but it is getting there. Your car also registers easily in seconds. Why don't Florida tax companies tell us that this application exists? It just doesn't make any sense.

Whoever thought and created MyFlorida is really clever. No typing, just selected Bot’s suggested answer besides DOB and license plate. I just renewed 2 car took less than 5 mins with no headache. No more dealing with dmv’s nonsense website.
5 of 5 star. I could have given 6 star if app supported Apple Pay.