MyFlorida app not working? crashes or has problems?

MyFlorida Status

Published by PayIt, LLC

Introducing a faster way to pay for vehicle and vessel registration renewals in
Florida. Get the official app of the Florida Department of Highway Safety and
Motor Vehicles, and pay with a tap.

I have a problem with MyFlorida

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Most reported problems

Reported Issues: 4 Comments

By Angela Jones 6 months ago

Trying to renew my registration, when I get to payment info and enter country the app just closes and I have to start over. Tried just updating payment info and when I get to the country app closes. Unable to update payment info or renew my vehicle registration

By Michael Anderer 7 months ago

Your IOS app crashes repeatedly. When using payit and entering country it just crashes and I have to start over and it crashes every time

By Karl Lonsdale 11 months ago

I am unable to enter my birthdate. App takes me to screen to select month , day, then type in year. Then it will not accept my birthdate input.

By Kenneth McClain 1 year ago

Keeps telling me last name not found !!!

Common dislikes about MyFlorida app

- Search function may not work properly for custom tags, requiring manual adjustments

Have a Problem with MyFlorida for FLHSMV? Report Issue

Common MyFlorida Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyFlorida app on iOS and Android devices. Solve all MyFlorida app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyFlorida iPhone Issues and Solutions

MyFlorida iOS app crashes, not working, errors
MyFlorida iOS app network issues
MyFlorida on iOS has black/white screen

MyFlorida Android App Issues and Solutions

MyFlorida has errors/crashing/not working
MyFlorida server network connectivity issues
MyFlorida has black screen

MyFlorida iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyFlorida app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyFlorida app crashes or not working on Iphone (iOS):

Close and restart the MyFlorida app on iPhone
Update MyFlorida app to the Latest Version for iOS
Uninstall and reinstall MyFlorida iPhone app
Update your iPhone to the latest iOS version

Fix MyFlorida on iPhone unable to connect to server/internet connection issues::

To resolve MyFlorida network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyFlorida black/white screen (blank screen) on iPhone:

Follow the MyFlorida iOS app troubleshooting guide Here →

MyFlorida Android App Issues and Solutions

Fix MyFlorida not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyFlorida app issues:

Force Stop the MyFlorida App
1. On android, goto "Settings" » click MyFlorida app. » click "Force Stop".

Update MyFlorida to the latest version on PlayStore

Clear MyFlorida App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyFlorida app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyFlorida.

Fix MyFlorida unable to contact server/ MyFlorida internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyFlorida » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyFlorida » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyFlorida on android.

Solve MyFlorida black/white screens issue on Android:

Follow the MyFlorida android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PayIt, LLC, developers of MyFlorida.

100% Contact Match

Developer: FLHSMV

E-Mail: [email protected]

Website: Visit MyFlorida Website

About this app

Introducing a faster way to pay for vehicle and vessel registration renewals in Florida. Get the official app of the Florida Department of Highway Safety and Motor Vehicles, and pay with a tap. Currently, this app supports express renewals and is intended for residents whose information hasn’t changed since their last renewal.