Company Name: PayIt, LLC
About: PayIt simplifies doing business with state, local and federal government through its mobile
transaction and payment platform.
Headquarters: Kansas City, Missouri, United States.
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for PayItby Bribribear1
I’ve never written a review in my life before so, I’m quite glad to be here writing one for this god awful app. I know the move to making everything online is supposed to make it easier for the “customer” who just wants to do stuff outside of the DMV, but this is app is freaking stupid. The very first photo on this App Store for this app shows that you can do other services on the app besides renewing your registration. I lost my registration, realized it before having a need to find it on the road, and decided to replace it online instead of at the DMV. The website says you can do it on the app. okay great, so I downloaded the stupid app and made an account. Literally after all of that work, i can’t request a registration replacement on the stupid app. It literally can’t be done. The stupid chat bot thinks I’m trying to renew it not replace or duplicate it so the stupid thing is telling me that bc my registration is not yet ready for renewal I can’t do it?? Like I’m not an idiot I know that I can’t renew nor do I WANT to. Stupid app and stupid waste of time. If it can’t complete a service, stop advertising that it can and just be honest and tell people that. Geez. Incredibly upsetting.
by Swbevan
This app is worthless, extremely limited, no real customer service, just a bot explaining how it can’t help you. What’s the point of an app if you can’t even set up an appointment without calling?
If you want an actual app that works, download QLESS where you can make appointments and even set reminders 15 minutes(or customize the reminders to whatever time suits you) prior to your appointment and holds your spot in line. Show up, go right to the counter without sitting and waiting.
by TakoKnight
I got the app and as soon as I opened it a chat bot walked my through getting my new registration with only a few taps. When I was all done I got a receipt and tracking ID number.
It’s been 6 days. I think the app told me to allow up to 10 business days. Only thing is can’t figure out where to use this tracking number. For all I know I’ve been scammed. I could easily find out if I just call the DMV and give them my info and ask them if my tag is renewed, but at that point I could have just renewed any other way.
Why give me a tracking ID number and not even give me a clue where to enter it? The app has two features, update your DMV info and renew tag. Can’t do anything else on there
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