Audio Service Smart Direct app not working? crashes or has problems?

Audio Service Smart Direct Status

The Audio Service Smart Direct App gives you effortless hearing tailored to your
individual lifestyle. It does more than enable direct streaming, it also sends
information to your hearing aids for the best possible hearing while you are on
the move, ensuring your relaxation and safety whatever comes your way.

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Common Audio Service Smart Direct Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Audio Service Smart Direct app on iOS and Android devices. Solve all Audio Service Smart Direct app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Audio Service Smart Direct iPhone Issues and Solutions

Audio Service Smart Direct iOS app crashes, not working, errors
Audio Service Smart Direct iOS app network issues
Audio Service Smart Direct on iOS has black/white screen

Audio Service Smart Direct Android App Issues and Solutions

Audio Service Smart Direct has errors/crashing/not working
Audio Service Smart Direct server network connectivity issues
Audio Service Smart Direct has black screen

Audio Service Smart Direct iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Audio Service Smart Direct app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Audio Service Smart Direct app crashes or not working on Iphone (iOS):

Close and restart the Audio Service Smart Direct app on iPhone
Update Audio Service Smart Direct app to the Latest Version for iOS
Uninstall and reinstall Audio Service Smart Direct iPhone app
Update your iPhone to the latest iOS version

Fix Audio Service Smart Direct on iPhone unable to connect to server/internet connection issues::

To resolve Audio Service Smart Direct network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Audio Service Smart Direct black/white screen (blank screen) on iPhone:

Follow the Audio Service Smart Direct iOS app troubleshooting guide Here →

Audio Service Smart Direct Android App Issues and Solutions

Fix Audio Service Smart Direct not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Audio Service Smart Direct app issues:

Force Stop the Audio Service Smart Direct App
1. On android, goto "Settings" » click Audio Service Smart Direct app. » click "Force Stop".

Update Audio Service Smart Direct to the latest version on PlayStore

Clear Audio Service Smart Direct App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Audio Service Smart Direct app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Audio Service Smart Direct.

Fix Audio Service Smart Direct unable to contact server/ Audio Service Smart Direct internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Audio Service Smart Direct » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Audio Service Smart Direct » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Audio Service Smart Direct on android.

Solve Audio Service Smart Direct black/white screens issue on Android:

Follow the Audio Service Smart Direct android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sivantos Pte. Ltd., developers of Audio Service Smart Direct.

69.77% Contact Match

Developer: Sivantos Pte. Ltd.

E-Mail: [email protected]

Website: Visit Audio Service Smart Direct Website

65.22% Contact Match

Developer: Sivantos Pte. Ltd.

E-Mail: [email protected]

Website: Visit Sivantos Pte. Ltd. Website

About this app

The Audio Service Smart Direct is compatible with the latest generation of Audio Service G5 hearing aids. The Audio Service Smart Direct App gives you effortless hearing tailored to your individual lifestyle. It does more than enable direct streaming, it also sends information to your hearing aids for the best possible hearing while you are on the move, ensuring your relaxation and safety whatever comes your way. For CROS RIC, Custom, quiX and Rixx G5 please refer to Connexx Smart Remote App. PLEASE CAREFULLY READ THE MANUAL OF THE HEARING AIDS BEFORE USING AudioServiceSmartDirect.