PA Enrollment Services Status

Last Updated on 2024-08-08 by Commonwealth of Pennsylvania

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Summary of PA Enrollment Services Problems 😠👌🔥

- Typing errors on the health survey page

- Difficulty in finding a doctor on the app

1 Reported Issues: 😵🆘🛟🚨📢

Shannon

2022-10-09

The app keeps timing out and will not allow me to enroll. It's horrible

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Common PA Enrollment Services Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PA Enrollment Services app on iOS and Android devices. Solve all PA Enrollment Services app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PA Enrollment Services iPhone Issues and Solutions

PA Enrollment Services iOS app crashes, not working, errors
PA Enrollment Services iOS app network issues
PA Enrollment Services on iOS has black/white screen

PA Enrollment Services Android App Issues and Solutions

PA Enrollment Services has errors/crashing/not working
PA Enrollment Services server network connectivity issues
PA Enrollment Services has black screen

PA Enrollment Services iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PA Enrollment Services app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PA Enrollment Services app crashes or not working on Iphone (iOS):

Close and restart the PA Enrollment Services app on iPhone
Update PA Enrollment Services app to the Latest Version for iOS
Uninstall and reinstall PA Enrollment Services iPhone app
Update your iPhone to the latest iOS version

Fix PA Enrollment Services on iPhone unable to connect to server/internet connection issues::

To resolve PA Enrollment Services network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PA Enrollment Services black/white screen (blank screen) on iPhone:

Follow the PA Enrollment Services iOS app troubleshooting guide Here →

PA Enrollment Services Android App Issues and Solutions

Fix PA Enrollment Services not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PA Enrollment Services app issues:

Force Stop the PA Enrollment Services App
1. On android, goto "Settings" » click PA Enrollment Services app. » click "Force Stop".

Update PA Enrollment Services to the latest version on PlayStore

Clear PA Enrollment Services App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PA Enrollment Services app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PA Enrollment Services.

Fix PA Enrollment Services unable to contact server/ PA Enrollment Services internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PA Enrollment Services » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PA Enrollment Services » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PA Enrollment Services on android.

Solve PA Enrollment Services black/white screens issue on Android:

Follow the PA Enrollment Services android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Commonwealth of Pennsylvania, developers of PA Enrollment Services.

About this app

Get the most out of your HealthChoices benefits. Enrollment is easy. Download the free app today! Questions? We can help! The mobile app works on your phone or tablet. Do you live in Pennsylvania? Do you get HealthChoices? Call us at 1-800-440-3989 (TTY: 1-800-618-4225). The call is toll free.