AudioKey 2 app not working? crashes or has problems?

AudioKey 2 Status


I have a problem with AudioKey 2

Are you having issues? Select the issue you are having below and provide feedback to AudioKey 2.



⚠️ Most reported problems ⚠️
Login
30.8%

Connection
23.1%

Not working
23.1%

Something else
15.4%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of AudioKey 2 Problems 🔥

- It won't work at all for bilateral sons.

- It can't maintain the connection.

- It won't connect to the Rondo 3.

- It is balky when trying to do a binaural Audiostream pairing.

- The app can't "find" the device.

📋 2 Reported Issues:

M
Maija 2022-08-28

Hello! I am having trouble connecting my cochlear implants to the app altogether. They used to work normally. I have recently switched my processor covers to the rectangular ones that allow for music connectivity (which did not work either). Would you be able to help me with this? Thank you, Maija

N
Natasha Cummings 2022-06-20

After I sign in it keeps saying no internet connection or server

Showing 1-2 of 2 reported issues:

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Developer: MED-EL




‼️ Outages Happening Right Now

  • Mar 29, 2025, 07:17 AM

    a user from Grâce-Hollogne, Belgium reported problems with AudioKey 2 : Login

  • Feb 14, 2025, 11:32 PM

    a user from San Jose, United States reported problems with AudioKey 2 : Not working

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