Contact GloryFit

Contact GloryFit Support

Published by on 2023-10-27

About: This is a set of sport band. It is mainly concerned about the fitness and health
of the population designed to help users understand their own health.



How to Contact GloryFit Customer Service/Support

GloryFit Contact Information

Listed below are our top recommendations on how to get in contact with GloryFit. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact GloryFit. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



94.12% Contact Match

Developer: Smart Wear

E-Mail: [email protected]

Website: Visit GloryFit Website








Reported Issues: 94 Comments

3.5 out of 5

By Curtis Simpson

1 month ago

How to reset password for glory fit watch

By Ruben

1 month ago

I am disappointed with this app which only allows 100 contacts. It not only allows more than 100 contacts, it doesn't even recognize names of people that you have listed. What developer did this....UGH!!

By Katie Lumbers

2 months ago

My watch keeps getting an alert about the function and I don't know how to fix the problem.

By Emma Corrigan

2 months ago

I keep getting a verification message on my watch my sleep is not working since i have charge my watch i have only had it 3weeks

By Michaela

2 months ago

My watch keeps displaying a screen with the message The function is abnormal when the heart rate temperature is higher than 65 degrees. Please try to click the gran verification text on the watch screen after 15 minutes or contact customer services for further assistance. The message is continually on the screen and cannot be cleared.

By Rachael McAusland

2 months ago

The function is abnormal when the heart rate temperature is higher than 65 degrees. Please try to click the green verification " text on the watch screen after 15 minutes ar contact custoner service for further assistance.

By Eva-louise-may

2 months ago

My watch says "the function is abnormal when the heart rate temperature is higher than 65 degrees please try to click on the green verification text after 15 minutes or contact customer service for further assistance" it's had that message for about an hour and I've received no text I can't get off that screen

By John Warren

2 months ago

Coming up on watch contact customer support Function abnormal when heart Rate Temperature is higher than 65 degrees App on phone is all okay Does it have to be reset

By Chad Baker

2 months ago

No matter what I do. I keep getting the message "the function is abnormal when the heart rate temperature is higher than 65 degrees please try to click the green verification text on the watch screen after 15 minutes or contact customer support for further assistance" I have attempted to download a firmware update, won't let me. Reset the watch several times, this is the only message that is on my watch screen. I have done all that is suggested to do. Need help. Thank you

By Keith Smith

5 months ago

I bought a Gloryfit watch a couple of months ago. The watch worked well but last week I lost connection with my Iphone and have not been able to reconnect. I have repeatedly tried to reconnect but no luck, which means that the Iphone and the watch are operating on different times.

By Patti

7 months ago

want to find screen protector for my watch with stem in middle

By Raven

1 year ago

My glory fit app keeps crashing won't let me in after I signed up.

By Lonie

1 year ago

I'm having trouble logging into the gloryfit app so currently I don't have any way to make changes through the app like time settings, etc. Please advise

By Fang Ji

1 year ago

Hi Support, How to select and remove a contact from GloryFit watch? My smart watch does not record Sleep, other health features work fine. How to set it up? Thanks, Fang Ji

By Heidi Laundrie

1 year ago

Location is wrong. I live in Stoughton Wisconsin NOT Stoughton Massachusetts. So I NEVER get the correct weather. How do I fix this??? I can drive to another location and it picks it up. But drive one mile and boom I'm back in another state?? How do I fix this please, I like the glory fit, but this is going to get me to return it.

By eric potts

1 year ago

My watch pars to my iPhone but doesn't allow me to view text messages on the watch

By K Taylor

1 year ago

I work nights, so I don't get to sleep until 7am. Gloryfit doesn't record any sleep after 6am so it thinks I never sleep. Why is there a limit on sleeping hours - lots of people work at night!

By Shawna

1 year ago

I got a new cellphone, opened app and signed in, now won't work because it says Ihave 2 accounts and I can't have 2 accounts. I contacted thru text customer service and she said it would cost me $1 for technician n fully refundable....they wanted to charge me $46......my creditcardcompany did not allow the charge-this is NOT right!!

By Samuel Appiah

1 year ago

Bp and Heart rate reading way off the readings of an electronic BP machine. Need to have accurate BP readings. Will return the watch.

By Michinobu Inoue

1 year ago

I have a set up problem witch I did not have in the last two times I changed a smart phone from old Sharp Aquos to Aquos Wish 2, Android version 12, bluetooth V.5.1 lately . I cannot proceed the set up process because I cannot select the sex. (Touching Male but no responce except a small click sound.) Glory fit has been downloaded repeatedly. So it should be the latest version. My watch has been Q9 PRO quite a while and no problem with the old phones to set up and use. It coud be "Set up" issue. Background activity page shows "other bland" Your help would be appreciated, and even more so if you respond in Japanese. Tank you

By Unitearica

1 year ago

I haven't had any issues with GloryFit save for the weather location being wrong. However, after granting permissions to both GloryFit and Maps, copying Maps location to clipboard (unlimited time), and immediately refreshing Gloryfit Weather afterwards - location issue was solved and the correct location was saved as default. All other features have been working just fine between watch and phone app since getting the watch years ago.

By Mark Bridges

1 year ago

When trying to set up my watch i get to step 12 and i do not have the i got it button i get some other deal i am using an Android LG 70

By karan budd

1 year ago

hi i have just bought a glory fit watch how do i get calendar notifications on my smart watch as when i bought this it said you can get calendar notifications on the watch

By Helen Sharp

1 year ago

When I do Parkrun the running exercise mode stops recording before the end and thus I don’t get time properly recorded. My sleep also does not record correctly- usually start time is ok but it thinks I get up at around 1-2am in the morning and thus only have 3-4 hours sleep. This happens almost every day. Plus it says my heart rate at night is sometimes over 100bpm which when sleeping is clearly not the case. Any thoughts/ recommendations!

By Diane

1 year ago

How long to fully charge watch? Is currently only holding charge for less than 24 hours, so maybe I am not charging it long enough or is that normal? Also, can font be changed for incoming texts? So small it literally hurts my eyes to try to read.

By Jeffrey Pells

1 year ago

I did an update on the app, but now when i receive the verification code, it wont let me login.

By Wayne Lee

1 year ago

How can I adjust my device. The step count is not accurate and is usually double what it should be. Please advise.

By Mr Wickham

1 year ago

Hi,bought one of your smart watches from Amazon. When trying to set it up it is not sending me any verification code.It does a count down from 60 but not getting the code to my email.Did all the checks and tried several times but still nothing.

By Kelly

1 year ago

I have the glory fit smartwatch. Everything works fine except the weather. I live in Columbus but work in Westerville. When I'm at home weather is correct, but when I'm at work, it just says west instead of Westerville and the weather is dramatically different. I don't understand how that is possible if the app is using location.

By Larry R

1 year ago

Gloryfit app shows wrong location for weather. I had my home NY City, then traveled to Ohio and it changed, but it did not change back to NYC when I returned home. How do I change the weather location in the app?

By jane elliott

1 year ago

My watch does not monitor my sleep correctly. I got up 4 times last night and it did not detect this. Also says im in light sleep when im awake. Kind regards Jane elliott

By Jennifer Ashley

2 years ago

Weather is wrong for my location How do I fit it?

By Chrys

2 years ago

The weather and location is incorrect. How do I change it?

By john novak

2 years ago

I put it on the charger, and when I pressed the button while on the charger, it will come on. A few minutes later is displays "Fully Charged". But unless it is on the charger, it will NOT turn on. Nothing I try will turn it on.

By Peter Ogwumike

2 years ago

Weather not displaying current weather. Shows blank watch display. Please advise on what to do to get the weather to display. Thanks

By Sharon Todd

2 years ago

time works, also weather and stop watch. Nothing else seems to work. No steps or blood pressure ,waving of arm to turn on etc

By Keith Bonin

2 years ago

I received my new GloryFit a couple days ago. I put it on the charger, and when I pressed the button while on the charger, it will come on. A few minutes later is displays "Fully Charged". But unless it is on the charger, it will NOT turn on. Nothing I try will turn it on.

By Barbara Patterson

2 years ago

Received a Health Smartwatch 2 for Christmas. I am not satisfied with the readings I get. The sleep time is alway off (I monitor it with my Fitbit), the numbers are all too small that it takes a magnifying glass to read them. BP always runs in the 140/80 range which is incorrect as it is normally 120/70 or less. I take my BP to double check. Also, the heart rate shows dips to the 40’s, which is incorrect, as I have a PPM set at 75 bpm, and it paces 98% of the time, I am pacemaker dependent. If it went into the 40’s. I might not wake up. The face will automatically change by itself. O2 sats always around 98%, I check with my pulse ox and it generally runs 94%. I am a nurse so am aware of these readings. I want to return this watch, and get a refund.

By Jerry mcDowell

2 years ago

My watch is hooked to my phone however I got a message on my phone the other day wanting to access all on my phone even my pictures it says to accept or decline I hit decline and now my app will not work on my phone and the message will not go off the phone no reason for you to have all my info

By Marlene Buehman

2 years ago

Have only had my glory fit for 3 days but my blood pressure has consistently been 141-142 over 81-82 this is well above my normal 112/70 how do I get it to recalibrate?

By L J Benton

2 years ago

How do I resync the watch

By MICHELLE MARTINEZ

2 years ago

I NEED TO CHANGE MY FONT

By MICHELLE MARTINEZ

2 years ago

I NEED TO CHANGE MY FONT. I CAN NOT SEE THE MESSAGES AND I HAVE NOT BEEN ABLE TO FIND OUT HOW OR IF I CAN DO THAT.

By Robert

2 years ago

My location is wrong. I live in West Allis Wisconsin, my location is listed "West", and matches the weather in "West, Texas". Very different weather, makes that function worse than useless.

By Sheryl Parker

2 years ago

How do I change the sleep schedule? It's currently set at 11pm to 7am and it doesn't record when I've gone to bed early.

By Jonathan

2 years ago

GloryFit has the wrong location, so my weather is wrong. I’m in Hanover, MB and it is recording weather from Hanover, ON.

By Rebecca I.

2 years ago

While wearing, clock face keeps changing. I do not know what causes this. Very irritating. How do I change it back on the watch? Can’t find it in the settings. Do not want to resync from phone all the time. Please help.

By Ryan

2 years ago

The only thing working correctly is the time feature, all others are useless and the watch doesn't even recognize its on my wrist. The screen doesn't wake up when I raise my wrist. The BPM, blood pressure features both don't work on my wrist... I'd stay well clear of this company in the future. Complete waste of money

By Wayne Branch

2 years ago

I have a Samsung Galaxy A50 phone and when I download the Gloryfit app it loads ok but doesnt seem to open? when opening the app I get the run in background screen with a 'go to set' button illuminated. When selecting the 'go to set button' i can change parameters in 'notifications''permissions' and 'defaults' but when allowing all services in the 'permissions' tab it doesn't make any difference. The same app when downloaded on my wives Iphone loads up and opens instantly? Is this an andriod OS problem. I have a smart watch for Christmas which is useless if I cant operate the app on my phone. Please can you assist urgently.

By Dianna Frauendienst

2 years ago

Weather has the correct city, but the information is not correct. Have Uninstalled and reinstalled, with no change. Thank you

By Denise Tkach

2 years ago

All functions except time have stopped working.

By Tonya Plummer

2 years ago

The glory fit app has my city correct but not county in the weather app.

By MASTERSHAKE

2 years ago

G8 low cost watch. Good to try out for first time user. To all the petty compaints here I say spend more. You can onky get so much tech for $50...

By rob wademan

2 years ago

I need to change font size for messages, weather location and calibrate BP monitor.

By Jim Genow

2 years ago

I cannot get GloryFit app to have my placating for weather. What is the process to get the correct location?

By Bill Koot

2 years ago

I have no problem, the watch works well, but i wish the font was larger for incoming text messages. is this possible? I can't find a setting for this.

By TH0MAS KELLNER

2 years ago

The BP function is way off.. 20-25 pts higher than. My other two BP INSTRUMENTS!! Which actually agree within few points of each other

By Greg

2 years ago

SMS messages will not come though to watch. I have an iPhone XS but all the setting are allowing notifications and have the right permissions because I can get other app messages to come through just not sms

By Maryam

2 years ago

no longer monitors my steps, heartbeat or blood pressure. Still turns on music on Samsung and running all others apps so it’s still connected.

By Donald David Tow

2 years ago

I bought the watch and it doesnt count eliptical why is this

By Roland Lavell Walker

2 years ago

The Watch Bluetooth Interferes with My Parrot Bluetooth Headset How do I STOP THIS???

By Randolph Fassett

2 years ago

04Just received the watch and can find nothing any where about how to change the tine is there a # I can call so I can have some one talk me through this process. Thank you Randolph Fassett 904 342 8377

By Paul Gross

2 years ago

Sleep not recorded between 6pm and 1am. Units set to miles but voice notifications still in km.

By Kellie Sloan

2 years ago

How do I change the location and get accurate weather?

By Darci Welchert

2 years ago

How do I change the weather to my location?

By Robert Phillips

2 years ago

How can I calibrate the blood pressure monitor?

By Alajah Vales

2 years ago

Purchased the 29.99 GloryFit watch yesterday & I can’t set my time

By Robert wasser

2 years ago

The weather has the right city wrong state I’m in Seward Nebraska pretty sure it shows Seward Alaska.

By DD

2 years ago

Was working great until recently. Not recording HR/BP/C02 or steps anymore. Will not turn on screen w/flip of wrist. VERY ANNOYING! Tried to update firmware. "Detection Timeout." I see they are no longer available for sale on Amazon. PLEASE FIX!

By Lexie

2 years ago

Just got this watch 2 days ago. It's not tracking my steps accurately. It's showing at least 1000 steps less than the tracker on my phone and just stops tracking them completely even though I'm still moving. My hr is always 52 even though my job keeps me moving. It hasn't tracked my sleep at all. I've adjusted how tight or loose I wear it, doesn't seem to matter.

By Lisa Stirk

2 years ago

I just bought this watch and cannot get it display a text message or let me know when a message has come in. Also cannot how to change it from military time to standard time.

By Gayle

2 years ago

My watch is working well except the blood pressure reading is wrong and stuck. I’ve turned off the watch and I’ve reset it. The blood pressure function still does not work

By Deborah Steele

2 years ago

Watch not recording anything. App permissions r on in phone settings. Have reckd app and phone. All seem to be ok. Have rebooted phone several times. Nothing. Suggestions?

By Aishwarya Selva

2 years ago

It does not detect anything, workouts, heart rate, steps nothing. If just synced with date and time with my phone. No calls appears, message displays. I need help to fix this

By MarcelaMurillo

2 years ago

I just bought the watch. Already having problems with messages and calls. I have tried everything I need help please. Contact me

By trevor ainslie

2 years ago

Got the watch attached to my Samasung J3 Achive and it does not receive text message alerts. Everything is turned on correctly as far as I can figure out. Can you help with this problem? Thanks

By Elizabeth Willover

2 years ago

Glory Fit Software has the wrong location for weather. The city name is correct but the county is in another state.

By abu

2 years ago

can't connect with samsung galaxy note 10

By Jane

2 years ago

My Glory fit watch weather is showing correct city, wrong county

By Gary

2 years ago

Weather will not sync. Has me in another state. Have tried to reset and reinstall to no luck.

By dave kachorowski

2 years ago

The app is loaded on my S7 phone to talk to my Bakeey Q26 smart watch. 1) does not display O2 reading anywhere in app 2) doesn't seem to set settings properly to have watch do interval checks on BP, BT or O2. Only HR is actively tested at intervals.

By B Dudiak

2 years ago

My watch is working great but if I look at the app at any time during the day the app information keeps popping up over whatever else I am doing on my phone. It is very frustrating as it happens every couple minutes. So I haven't been able to use the app to access my statistics for quite some time.

By Murtaza Rahim

2 years ago

I have a Motorola phone, running latest android version 4.4.4. Gloryfit downloaded but does not start and I get the message that the app has stopped working. I've bought a kw66 and now can't connect it with the phone as the app does not work .

By Jean

3 years ago

I have reseted my watch(f12). The watch and the cellphone are connected together by Bluetooth. Gloryfit cant find the watch anymore. I have reloaded and retried the apps often. I have reloaded Gloryfit apps and

By theresa gray

3 years ago

I bought a watch on 3/8/21 and have been having several problems with it. Please contact me at me. I'm pretty reference number is 4029357733HKG MY PHONE IS 8644013507

By Diana Oshea

3 years ago

I need a replacement charger.

By Vladan Kopič

3 years ago

In the app I dont have any additional watchfaces in the menu, and there should be around 46 of them !?

By Blake Oates

3 years ago

My watch no longer turns on unless I hit the button, no longer monitors my steps, heartbeat or blood pressure. Still turns on music on iPhone so it’s still connected. Message on phone: monitoring timeout, try again.

By Sabrina Becirovic

3 years ago

I can't see the weather, the error 'get the weather failed(26)' pops up every time i try.

By Dan

3 years ago

Won't connect to watch on Samsung s20 fe. Worked fine on old s8 but now the phone can see the watch but the app won't connect.

By David

3 years ago

I am unable to get sms from WhatsApp, but can from other platforms. Sky, Facebook messenger etc - WhatsApp apps are allowing all contact but there are notifications - glory is trusted source and the tab for WhatsApp has been selected but is it receiving a vibration or notification- I have impaired and paired the watch and also turned it on and off again without luck - please help - watch is a more fit SW206 - phone is an iPhone 8 Plus

By Dramaticfear


App does not record steps accurately

This app fails to consistently record steps in the walk feature when I do my walks. I average about 11k-12k daily. I will do 3 miles in one segment and then 2.5 in another for the day and often times I find it doesn’t record a single step in one of the segments yet records how many miles have been covered but no steps. Makes no sense. The main dashboard at least is accurate but it doesn’t transfer over to the weekly report which consistently says I’m under performing etc when it itself is under performing as a reliable app. The dev needs to fix this.



By Kerykeion


Stopped working

Worked pretty well when I first got it. At first I could change the watch faces but then suddenly stopped and it kept showing that it cannot connect to device. Couple months later it doesn’t sense I’m wearing it therefore cannot count steps, cannot provide heart rate or blood pressure. Also does not show weather even though it’s connected to my phone. I have reset several times, unpaired, disconnected and reconnected Bluetooth but nothing works. No help from anyone from GloryFit. Had it less than 3 months. Garbage.



By FFzAngel


It tells time well…

Says it keeps track of stuff, but does it really? I go to sleep between 6-7 pm. Yet this thing insists every night that I don’t ‘go to bed/sleep until 10:30 or so. So I guess it wants me to think I meditate for hours before going to sleep. It also shows my heart rate up at 135, almost daily when I’m not even hardly moving or feeling anything out of the ordinary. According to what this crap, I meditate a lot, sleep very little, and about have a heart attack every day. It’s calculated numbers are a joke. It does tell time well, tho. 🤷‍♀️




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