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by Mermaidem

We have been loving this app for months and it really helped teach our child to brush. We got to the end of the levels and each night there was a new hat to win or purchase with jewels and it was exciting. Now with the update the zone switching is too fast. The toothbrush cant be seen and we get consistent zero star results. The app also no longer works on my iphone and we had to switch to another device. Tracking progress for parents is gone and most devastating of all for our little is all his pictures that he has been carefully choosing a background and hat and posing for each night are gone. We have a really, really sad kid that is devastated his pictures are gone. Heartbreaking

Edit to add that I have seen the response in other reviews that the pictures are saved to your phone. They are not on my phone anywhere but I would really appreciate help recovering them because this has really caused a lot of heartache

by Jactressk

The app requires that you hold the brush a specific way, or the bottom part goes off screen and doesnt count the brushing of those spots. But that way is not how any sane person would hold a brush to brush those specific spots (and yes, we have tried finagling the angle of the phone, the distance of the phone, etc). He also says that half the time, the “bad guy” doesnt even show up so he can brush him away. (Honestly, I dont really know what this means; i didnt think the character was “bad” but was fighting the plaque.... what do I know?). My 5 year old was super excited about getting this brush and playing the game, but instead he is just super frustrated, and doesnt want to use it, and I am out the cost of the brush and a box of replacements brushes. Too $$$ for a brush for young kids who need things to work to not lose interest. Wish we could return it for a refund. Do not recommend for anyone with a youngin.

by Annoyed About Gifts

I liked the app before the latest update.

The new update is much more confusing to use when it comes to buying masks as you have to scroll through each level individually.

The photos now clog up my actual iPhone gallery instead of being organized in their own folder within the app - since this update my son can no longer scroll through his daily toothbrush photos within the app itself but instead has access to my entire image gallery within my phone. Hate that so much. I want my photo privacy back and his images to be stored on the app again.

There’s no way to see his daily scores or progress as a parent.

You’ve taken away the ability to change profile pictures.

Taking a snapshot no longer has a countdown so my son can’t “pose” like he once did.

The monsters dont make fun noises like they used to AND the sensors seem to be off.

Only positive for this update is that you can win prizes and actually wear a mask while brushing your teeth now.

Overall the app was so much better before the last update and needs to totally be reconsidered. I wish I could uninstall the latest update. So disappointed.