Whether you want to lose weight, tone up, get healthy, change your habits, or start a new diet, you’ll love MyFitnessPal.
• Consumer Reports #1 rated diet
• PC Magazine Editor’s Choice Selection
• #1 Health and Fitness app for 4 years straight
Listed below are our top recommendations on how to get in contact with MyFitnessPal. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MyFitnessPal. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Why don’t any fitness apps have a “just had a baby” note?
I used to love this app and many of its features but I find it lacking after having my baby.
Not only does the weight gain from my pregnancy look negative on the chart (well duh I made a child), but there are many of the features that make it seem like I’m lazy or not putting in the effort to stay healthy. The calorie intake is much less than what I should be eating because I’m breastfeeding but it turns negative when I include the snacks because it goes over the calorie goal. Not to mention that exercise is limited postpartum.
I’m not asking for my fitness pal to keep track of my breastfeeding or anything like that (there are many other apps for that) but it would be nice if there was a note you could add or status change that one could add that encourages mamas who are recovering from labor. Not put us down for not being able to keep up with our diets and exercise habits pre-child.
A little encouragement, especially around the 5th and 6th week postpartum would be beneficial since that is around the time when most moms can actually begin to work out and do light exercises.
This app is really helpful because it helps me make sure I’m eating enough, especially since it’s hard to stay sane with a newborn and lack of sleep. I just wish it was more mama friendly because many fitness apps seem to completely forget that labor and recovery ain’t easy. 😥
Lots of functionality, but not a very good app
This app is a good utility, but if they gave the UI and functionality a bit more polish here and there it could be great. Some things are just clumsy and/or glitchy which makes using it throughout the day kind of a pain. I’ll continue to use it, but as other similar apps arise I’ll definitely keep checking them out as there’s nothing really tying me to this one.
Some examples: it repeatedly asks me to allow Apple Heath access even though it’s already got it (and is already using the data it gets from there). It reads my weight and then writes it back to Apple Health resulting in duplicate data points. I couldn’t get it to integrate reliably with UnderArmor’s (pretty terrible) other apps. It doesn’t make use of 3D Touch, which could make moving/peeking/editing items in my diary much faster. It’s got visual glitches along the top and bottom of the iPhone X screen. I turned on the negative calorie adjustment, but that was REALLY glitchy, sporadically giving me a negative calorie adjustment > 1000 before updating to < 100 a couple minutes later. Googling this shows the issue has been around for a very long time, but they haven’t addressed it.
I’m paying for pro because they cripple the basic set of features so much, but at this point I definitely feel no loyalty to the app, and I wonder what they are doing with all that subscription money.
Almost useless for diabetics
This health/fitness/diet app claims to be comprehensive, but has a huge gap in its user experience for diabetics. There is no way to input blood sugar readings in real time or to integrate readings from glucose monitors on here. Given how tied to diet and macro nutrients diabetes is, you would think this would've been a basic aspect of the app already - or an add-on that could pop up along with adding food or exercise.
I've been a MyFitnessPal member for years and do appreciate the detail, massive database, and ability to input your own recipes you get for free. The meal time stamps it already offers with Premium would be really useful for tracking blood sugar, but nope, the only way to track that is manually adding a bunch of blood sugar categories, and then tracking them under progress, like it's your weight. This is useless when you have to do it 4 times a day or more at different times, and you can't look back at sugar levels as part of your diary (linked to your diet). Do the manufacturers just assume that people interested in fitness and diabetics are mutually exclusive populations?
We need either a setting to add our readings with a timestamp, similar to foods, that then can be read as part of the diary; or integration with the most popular glucometer apps. This should be a basic feature, or at least Premium, for a so-called leading health app.
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Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
If you are a MyFitnessPal customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyFitnessPal.