LibreLinkUp app not working? crashes or has problems?

LibreLinkUp Status

Published by on 2023-12-13

LibreLinkUp allows you to monitor and support people who are using a FreeStyle
Libre sensor and compatible FreeStyle Libre app. You can link up by asking them
to invite you in their app.


I have a problem with LibreLinkUp

Are you having issues? Select the issue you are having below and provide feedback to LibreLinkUp.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
228.6%

Not working
57.1%

Login
28.6%

Connection
14.3%


Reported Issues: 16 Comments

By Mihai veronica   1 month ago


Bună dimineața!Băiatul folosește libre 3 ,pe telefonul lui merge aplicația.Pe telefonul meu ca urmăritor librelinkup are intreruperi mari.Ce as putea face sa meargă ca la incepu

By Greg   10 months ago


I’ve been receiving this message for about 2 hours on my LibreLinkUp app. “There was an error. Please try again later” After trying a few trouble shooting techniques I cannot resolve this.

By Isha Suhag   10 months ago


My app says “error showing please try again later”

By bassam hameed   11 months ago


Always show me error when I try to log in

By Richard   1 year ago


This app is totally useless it has crashed 2 times constant scan errors and uploads readings slow. Once readings read 7.5 within 10 minutes I read 3.5

By William Hamilton   1 year ago


The LibreLinkUp isn’t receiving data. I’ve been using the app successfully for about a year.

By Ellen Van Aerschot   1 year ago


Krijg geen metingen door van dochter. Al 2de keer dat dit gebeurd, heel irritant!! Nieuw sensor is gisteren geplaatst.

By Caryn C   1 year ago


Myself and two other family members stopped receiving readings on our phones from my dads libre scans that are done with his phone. All troubleshooting I had done prior that helped this issue is not working this time. Checked wifi connection on dads phone and ours, rebooted my librelinkup app, toggled notifications in settings for link up app. Nothing is working. Abbott tech support is telling me we need to disconnect all the shares and reconnect from his phone. It is a big deal to do this, without going to his home. And no telling if that will even work. Anyone know of an easier fix to this problem? Wondering if there are any device updates with compatibility issues. Or could there be a setting on his phone that need to be reconnected.

By Erika Mork   1 year ago


14 day sensor not connecting to LibraLinkup

By Kim Poe   1 year ago


Error please try again

By I   1 year ago


Having made it impossible to pair with the far more reliable miaomiao/xdrip I can only assume the company that makes Libre Sensors are scum that would endanger people's health to make a cheap buck. Rot in hell Libre. Or better, make the app open to match with better technology like a decent human being would do. You know, to save lives..

By P Rivas   1 year ago


so I got this freestyle libre 2 and did everything it requires... I have downloaded the app day two and still trying to connect.. To what? I have good internet what I don't understand is why is it asking to invite... INVITE WHO??? isn't it for my own readings to monitor? so how much longer I need to wait to CONNECT to start?????

By Farrah Dutton   1 year ago


It wouldn't load at all on android

By Lorraine   1 year ago


No data on app

By Julie Haskayne   1 year ago


Not receiving 12 year old grandson's data since he put on new sensor last night.

By Michelle   1 year ago


No data again problems all the time not received data


Common dislikes about LibreLinkUp app

- Does not read the Freestyle Libre2 sensor

- Recent upgrade rendered the app completely useless

- Prior update removed alert and notification capabilities

- Every update makes the app less useful

- Can not use this software to read your own meter



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Common LibreLinkUp Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Newyu, Inc, developers of LibreLinkUp.


100% Contact Match

Developer: Newyu, Inc.

E-Mail: [email protected]

Website: Visit LibreLinkUp Website

60% Contact Match

Developer: Abbott Diabetes Care Inc.

E-Mail: [email protected]

Website: Visit Abbott Diabetes Care Inc. Website



About this app

Instead, please visit us at app. com/support to view support information, and select ‘Contact Support’ to directly submit your comment to our support team if you are unable to find an answer to your concern. 1] Both your this app app and the Freestyle Libre user’s app must be connected to the Internet in order share glucose information. 3] Requires use of FreeStyle Libre 2 or FreeStyle Libre 3 sensors. 4] Certain features or capabilities may not be available in all countries.  this app allows you to monitor and support people who are using a FreeStyle Libre sensor and compatible FreeStyle Libre app.  You can use the this app app to view their glucose with a quick glance of your phone if they’re using a FreeStyle Libre sensor and app.  In order to protect your privacy and personal information, LibreLinkUp store should not be used as your first point of contact to resolve technical or customer services issues.  Whether you’re a family member, friend or co-worker, the this app app helps you monitor and support people in your life so they can better manage their diabetes.  You can link up by asking them to invite you in their app. 



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