Contact LibreLinkUp Support
Company Name: Newyu, Inc
About: LibreLinkUp allows you to monitor and support people who are using a FreeStyle
Libre sensor and compatible FreeStyle Libre app. You can link up by asking them
to invite you in their app.
LibreLinkUp Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with LibreLinkUp. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact LibreLinkUp. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
App is becoming less useful
by Teague91772
The app started off great, but that has changed over the last few months. The most recent upgrade rendered the app completely useless by knocking out the login information and upon a new login attempt the app continuously asks for you to accept the link up request from the sensor user in an unending circle. I now cannot see any of my mother’s blood sugar information. This was after the prior update removed the alert and notification capabilities that helped me know when my mother’s blood sugar was getting too high. It seems that every update makes the app less useful rather than more useful. Very disappointed!
Useless for reading meter...
by ElvenFall
This app only allows you to share info from your meter to others. You still need your own meter. You can not use this software to read your own meter. My meter got damaged and it will take a week to get a replacement. Now I have a sensor running that I can’t read, and a useless app that will only do what I don’t need it to do.
The app developers will leave an apology and ask you to call customer support! I need to read my sensor NOW!
Not useful at all
by Caroleedee
As a family member invited to follow someone with the Libre, I expected to be able to see the trend graphs and notes. How can I help if all I can see is what the user sees? If the user has scanned her sensor, she already knows the value. I was hoping to be able to see overall trends up or down prior to the value being entered.
Have a Problem with LibreLinkUp? Report Issue
Why should I report an Issue with LibreLinkUp?
- Pulling issues faced by users like you is a good way to draw attention of LibreLinkUp to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a LibreLinkUp customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LibreLinkUp.
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