Files app not working? crashes or has problems?

Files Status
I have a problem with Files

Are you having issues? Select the issue you are having below and provide feedback to Files.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
2 User reports:
App has problems
 User reports 2

⚠️ Most reported problems ⚠️
Crashes
66.7%

Something else
33.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Files Problems 🔥

- Lacks advanced features for power users

- Limited file management capabilities compared to Finder on macOS

- File previews can be slow or unreliable

- Downloading files from iCloud Drive can be slow and frustrating

- Side bar takes up too much space and is not useful

- Does not show file extensions by default, requiring extra steps to access this information.

📋 1 Reported Issues:

J
John Doe 2025-01-19

The Documents Reader+files browser app keeps crashing on my device.

Showing 1-1 of 1 reported issues:

Have a Problem with Files? Report Issue




Common Files Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Files iPhone Issues and Solutions

  2. Files Android App Issues and Solutions


  Contact Support




‼️ Outages Happening Right Now