Contact Files Support

by Viperheadman

After using this app to backup photos and videos on external hand drive, my previous backups started to disappear from the hard drive. This happened multiple times, especially when using the multitasking feature with the split screen between Files app and Photos App. All of a sudden all the files in a folder disappear. The folder is there but there are 0 riles. This issue has been there for a long time. Why hasn’t it been addressed? I lost close to 1TR of videos in a split second.

by Wags McDads

To preface, I have dedicated fiber internet with 1bps up and down, with a Wi-Fi 6 mesh system that gives me consistent 650mbps speed test results.

That being said, why is it an absolute nightmare to download ANYTHING from my iCloud Drive through the Files app? Just a vicious cycle of never-ending spinning circles and irretrievable files. It’s taking me at least 5 minutes to download a 25MB file, which it totally unacceptable. Unless it exists on local storage, there’s no chance that I’m able to access them in a reasonable amount of time. The issue is on both my iPad Pro (2020) and iPhone 13 Pro Max.

I’m glad that Apple finally began allowing reviews on their native apps, because hopefully it’ll light a fire under them to work towards actually improving their services instead of doling out the same half-baked, not well-thought out apps year after year.

by Wetfrog

Love & hate relationship. Yes, finally Apple got their act together and created a file management app BUT it STILL is very limited. My biggest gripe is the backward way of doing things just because Apple must be different. Even though its weird, uncommon or just frustrating… like not show file extension! Oh sure you can click on file, bring up menu then click info…really! Several clicks just to find out what the file is? For work this is a huge pain and just plain idiotic. I tend to have folders with multiples of same file but different types, exp. Txt, docx,pdf. So clicy, colicky to just find one dang version. Like i have time to sit around clicking. Files is just to limited and idiotically frustrating to use….and don’t get me started with its frustrating lack of complete synergy with other cloud services like OneDrive, what a pain.