Are you having issues? Select the issue you are having below and provide feedback to Files.
- Music can be glitchy, skipping multiple songs when using lock screen
- Now playing disappears when opening a folder
- Limited to 7 songs for offline listening without purchasing premium version
- Difficulty finding where downloads are saved
- App crashes when opening images after new update
- No way to transfer pictures from old app to new app
Complete guide to troubleshoot Files app on iOS and Android devices. Solve all Files app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hian Zin Jong, developers of Files.
Type a URL or search term in the unified smart search field, the browser automatically suggests the closest match to what you’re looking for. - Full screen document viewer that supports . pdf, . doc, . xls, . ppt, . txt, . html and . - Other apps can save their this app to this app app (e. g. - If the browser caught in an endless loop of pop-up alerts, go to the iOS built-in "Settings" app, find "this app App", turn on "Recovery Mode", then force-quit and relaunch Files . It has a built-in file manager, with robust viewer for all iOS supported document types, powerful photo browser, advanced PDF reader, full Dropbox support, and more. NOTE: Files does not support downloading of audio or video content. - Unified smart search field. this app App (formerly known as Downloads Lite) features a Web browser that lets you save documents to your iPhone or iPod touch so that you can work with them offline.