Revelation app not working? crashes or has problems?

Revelation Status

The Revelation mobile app lets your licensed users interact with an instance of
Revelation helpdesk and allows them to work with tickets, contacts, dashboards,
messages and their activity feed.

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Common Revelation Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Revelation app on iOS and Android devices. Solve all Revelation app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Revelation iPhone Issues and Solutions

Revelation iOS app crashes, not working, errors
Revelation iOS app network issues
Revelation on iOS has black/white screen

Revelation Android App Issues and Solutions

Revelation has errors/crashing/not working
Revelation server network connectivity issues
Revelation has black screen

Revelation iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Revelation app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Revelation app crashes or not working on Iphone (iOS):

Close and restart the Revelation app on iPhone
Update Revelation app to the Latest Version for iOS
Uninstall and reinstall Revelation iPhone app
Update your iPhone to the latest iOS version

Fix Revelation on iPhone unable to connect to server/internet connection issues::

To resolve Revelation network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Revelation black/white screen (blank screen) on iPhone:

Follow the Revelation iOS app troubleshooting guide Here →

Revelation Android App Issues and Solutions

Fix Revelation not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Revelation app issues:

Force Stop the Revelation App
1. On android, goto "Settings" » click Revelation app. » click "Force Stop".

Update Revelation to the latest version on PlayStore

Clear Revelation App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Revelation app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Revelation.

Fix Revelation unable to contact server/ Revelation internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Revelation » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Revelation » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Revelation on android.

Solve Revelation black/white screens issue on Android:

Follow the Revelation android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Yellowfish Software, developers of Revelation.

100% Contact Match

Developer: Yellowfish Software

E-Mail: [email protected]

Website: Visit Revelation Website