GeroSense app not working? crashes or has problems?

GeroSense Status

Published by Gero on 2024-01-08

GeroSense is a free research app that helps you build a healthier lifestyle for
a longer life. GeroSense analyses the data from Apple Health to calculate your
organism’s recovery rate and track your biological age on a daily basis.

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Common GeroSense Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GeroSense app on iOS and Android devices. Solve all GeroSense app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GeroSense iPhone Issues and Solutions

GeroSense iOS app crashes, not working, errors
GeroSense iOS app network issues
GeroSense on iOS has black/white screen

GeroSense Android App Issues and Solutions

GeroSense has errors/crashing/not working
GeroSense server network connectivity issues
GeroSense has black screen

GeroSense iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GeroSense app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GeroSense app crashes or not working on Iphone (iOS):

Close and restart the GeroSense app on iPhone
Update GeroSense app to the Latest Version for iOS
Uninstall and reinstall GeroSense iPhone app
Update your iPhone to the latest iOS version

Fix GeroSense on iPhone unable to connect to server/internet connection issues::

To resolve GeroSense network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GeroSense black/white screen (blank screen) on iPhone:

Follow the GeroSense iOS app troubleshooting guide Here →

GeroSense Android App Issues and Solutions

Fix GeroSense not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GeroSense app issues:

Force Stop the GeroSense App
1. On android, goto "Settings" » click GeroSense app. » click "Force Stop".

Update GeroSense to the latest version on PlayStore

Clear GeroSense App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GeroSense app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GeroSense.

Fix GeroSense unable to contact server/ GeroSense internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GeroSense » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GeroSense » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GeroSense on android.

Solve GeroSense black/white screens issue on Android:

Follow the GeroSense android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Gero, developers of GeroSense.

Verified email

Contact e-Mail: [email protected]

12.5% Contact Match

Developer: Bitmoji

E-Mail: [email protected]

Website: Visit GeroSense Website

About this app

this app is a free research app that helps you build a healthier lifestyle for a longer life. this app analyses the data from Apple Health to calculate your organism’s recovery rate and track your biological age on a daily basis. this app leverages the latest scientific achievements ( app. ai) and advanced machine learning to help you identify habits that work best. To keep you motivated, GeroSense will remind you to track your progress every day. You will be invited to log healthy habits and stick to them for a while. If you have any suggestions, questions or concerns, contact us: support@gero. Our AI will then determine whether your bioage was affected. You decide if the habit works right for you!